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Mayse Automotive Group Inc

Aurora, MO

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1,987 Reviews

2032 S Elliott Ave

Aurora, MO

65605

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Showing 1,987 reviews

October 22, 2024

Fantastic dealership dealing with my Blazer purchase. Drove all the way from Tulsa and they made it a seamless process, including doing all paperwork online in advance. More

by Gdickens417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ehren Clark
May 30, 2024

Mike Barns was very knowledgeable about the Envista, he helped us a lot. We were able to get a very good car for less than I thought. More

by murphyl2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
Oct 22, 2024 -

Mayse Automotive Group Inc responded

Thank you for a great review!

May 20, 2024

Worse dealership in 50 states took my jeep to be repaired was worse when I picked it up paid 2500 for said repairs now refuse to speak to me or answer my emails bill is rude and Mr mayse the owner is worse v More

by cgarner0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Mayse, Bill Baremore
Aug 30, 2024 -

cgarner0218 responded

As you can they have yet to respond to my review because they know they are guilty and they just hope that if they ignore me then this issue will go away for them but i assure you the $2500 they stole from me isnt something that is just going to go away for them nor is the abusive verbal abuse from Matt Mayse. I have proof of my reviee if anyone would like to see these please respond to my review i would be happy to share them with you!

May 09, 2023

Took my car in bc of check engine light and they told me they don't have the tools to work on a Hyundai and handed me a broke off screw and told me to be careful driving the car and I should go to an actual More

by nicolehembree84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan shelton, Bill Baremore
May 09, 2023 -

Mayse Automotive Group Inc responded

I am very sorry to hear that your experience at Mayse was not completely positive. This is not the norm, as we take customer satisfaction very seriously here at Mayse. It is never our intention for a customer to leave the dealership with a negative impression of how we do business. We did highly recommend the car be towed. In most cases, we can work on a Hyundai, but we needed special tools to fix the issue. Again, I am very sorry that your perception of our store was not a positive one, and I hope that in the future you are willing to give us another chance to prove our commitment to customer care.

June 21, 2022

Chris in service is the most unprofessional manager I've ever dealt with. Fix that. More

by Taramarietrogdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Wallace
June 17, 2022

I absolutely love Mayes. I bought my new car there and received great service and an amazing price on my new car. Thank you Eric Perryman for a hassle free transaction. Maye More

by barhamcathie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tripp Cook, Eric Perryman
Jun 20, 2022 -

Mayse Automotive Group Inc responded

Thank you for a great review! I am glad that Eric provided you with a great purchasing experience. As always, don't hesitate to reach out for any of your future automotive needs. We are here to help. Thank you for choosing Mayse, and we look forward to working with you in the future!

April 07, 2022

They were very helpful and courteous and I would most definitely recommend them to my friends More

by Janetneeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wallace
Apr 08, 2022 -

Mayse Automotive Group Inc responded

Thank you for a great review!

April 06, 2022

I call to have a thermostat replaced. Mayes scheduled me and didn't have a thermostat. Sat in the waiting room 2 hours and then told no part, so rescheduled. The service manager was rea More

by Larry Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Way, Chris Wallace
March 12, 2022

I have bought 5 vehicles from Mayse both new and used. They have always been great to work with. I would recommend them to anyone looking to buy a vehicle. More

by Dakota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown
Apr 06, 2022 -

Mayse Automotive Group Inc responded

Thank you for a great review!

February 15, 2022

Best experience ever buying a new car everyone was very helpful I’ll be recommending them to everybody More

by ecddson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tripp Cook, Rob Bieber, Mike Barnes
Apr 06, 2022 -

Mayse Automotive Group Inc responded

Thank you for a great review!

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