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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,256 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,256 reviews

July 13, 2024

Curious prompt service from every contact in this organization. I highly recommend Maxwell Ford for your ford vehicle service. More

by Bnovak2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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Jul 15, 2024 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Great and fast service. Megan2 was very helpful and professional. Got my truck in and out quickly. Kept me updated on progress. More

by thuffman47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan 2
Report | Print
Jul 13, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

I continue to bring my car in for service at this dealership - where I bought it. Always the easiest scheduling and always fast service. More

by Bonita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Cole
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Jul 13, 2024 -

Maxwell Ford responded

Hi Bonita, thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! We hope to see you soon!

July 11, 2024

Service was very fast and the service advisor was kind and was personable. I’ve been coming to Maxwell Ford since I first got my Mustang in 2020, the service has definitely improved over the years. More

by Mariah Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 12, 2024 -

Maxwell Ford responded

Mariah, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2024

The service dept. Is clean, well staffed and very efficient. The waiting room is nice and the coffee machine is the best. More

by keith49english
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHAFF SHEIKH
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Jul 13, 2024 -

Maxwell Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 11, 2024

Great service experience. Got the parts I needed quicker than the time frame that I was told. Under promise, over deliver. Love it More

by matt.maurer85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Palmeri, Greg Kimball, Steve Cargo
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Jul 13, 2024 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 10, 2024

They do a good job & customer service was good. Price reasonable for the service performed. More

by rjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Report | Print
Jul 11, 2024 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

Mr. Padilla worked with me in getting multiple this fixed/updated on my Bronco. When I had a question or request he was very quick to respond. I felt in control of my repairs and will be back to have More

by Margaret LeFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hermilo Padilla
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Jul 11, 2024 -

Maxwell Ford responded

Hello Margaret, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

I took my Ford Escape there for service, my first time at Maxwell Ford, and I have to say that the experience was beyond my expectations. Service advisor Megan was great, keeping me updated along the process More

by duanyjuanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
Report | Print
Jul 10, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2024

Every time we have our vehicle in for service Jackie Wiora is always going the extra mile to ensure all needs are taken care. Thank you Jackie for the great customer service you provide! ~ LCRA More

by John.Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Report | Print
Jul 11, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

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