Maxwell Ford

I barely made it in with my oil pump coming apart and Zach helped out right away. He knew quickly what the problem was and he was able to set us up with a rental while my vehicle was getting fixed. He ca Zach helped out right away. He knew quickly what the problem was and he was able to set us up with a rental while my vehicle was getting fixed. He called or texted with updates and we were very happy with this customer service. More

I was very well taken care of. The estimate ended up coming out lower than expected. The coffee was decent and the facilities were nice and clean. Overall great experience The estimate ended up coming out lower than expected. The coffee was decent and the facilities were nice and clean. Overall great experience More

Booking service was very streamlined. Service itself was well done and timely. Points of contact were helpful and responsive. Service itself was well done and timely. Points of contact were helpful and responsive. More

Went in for oil change and an alignment on a 2022 Mustang GT with 18k miles. They give me my car back and my steering wheel was leaning 45 degrees to the left. Not too cool. GT with 18k miles. They give me my car back and my steering wheel was leaning 45 degrees to the left. Not too cool. More

The service was provided in less time than estimated. I always get friendly check in and check out when I come in for service. I always get friendly check in and check out when I come in for service. More

The young lady that helped me was very helpful and very nice. Service was good and fast. Let me know everything I needed to know before I left. Really appreciate the military discount. nice. Service was good and fast. Let me know everything I needed to know before I left. Really appreciate the military discount. More

Fast and efficient. Andrew was great, informative and friendly. I’ll be back. Great job! Andrew was great, informative and friendly. I’ll be back. Great job! More

Used the Valet and worked good for morning pickup, however, the afternoon did not work and needed to get ride in the afternoon defeating purpose of valet service. Also, had advisor leave for day and d however, the afternoon did not work and needed to get ride in the afternoon defeating purpose of valet service. Also, had advisor leave for day and did not call me about vehicle being ready. If I had not gone to service center would not have gotten vehicle in time for work on Monday. This is why you got 3 star. Need to do better on customer service all the way through the process. More

Richard was so helpful with me to finding my dream car. I never once felt nervous or uncomfortable. I never once felt nervous or uncomfortable. More

My service advisor was amazing… andrew. He was a great guy, clear, and helped me get in and out with a lot of work done - brakes, rotation, alignment, oil, filters, wipers…. All within 3 ho He was a great guy, clear, and helped me get in and out with a lot of work done - brakes, rotation, alignment, oil, filters, wipers…. All within 3 hours! More