
Maxwell Ford
Austin, TX
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They quoted me a time for my maintenance that was accurate and there was a comfortable and large waiting area. My service advisor, Jackie, was great. Super friendly, informative and efficient. I drea accurate and there was a comfortable and large waiting area. My service advisor, Jackie, was great. Super friendly, informative and efficient. I dread car maintenance but this was a positive experience. More
Service department didn’t perform required 100k service as requested. Front brakes needed replacement and spark plugs should have been changed without my reminder. as requested. Front brakes needed replacement and spark plugs should have been changed without my reminder. More
The personal that I dealt with when purchasing my vehicle was very professionals and I felt that my trade vehicle was a fair price that I received. was very professionals and I felt that my trade vehicle was a fair price that I received. More
Great customer service! Jackie W took good care of our car with attention to detail both for maintenance & warranty work. She listened to our needs & provided guidance using Jackie W took good care of our car with attention to detail both for maintenance & warranty work. She listened to our needs & provided guidance using her knowledge. Great job! We will continue as new customers & recommend Maxwell Ford. More
I want to thank Maxwell Ford Service Department for making good on a previous service issue after the sale. They contacted me immediately after I posted a less than satisfactory review and made an extr making good on a previous service issue after the sale. They contacted me immediately after I posted a less than satisfactory review and made an extraordinary effort to get me in, reimburse me, and take a look at my reoccurring truck problem. I appreciate the effort. Thank you. More