Maxwell Ford

Every time I go to this dealership I find the service friendly, fast and accurate. The people working there always keep me informed of the progress of the service, they have this awesome way with video t friendly, fast and accurate. The people working there always keep me informed of the progress of the service, they have this awesome way with video to show me in real time what they are doing. Also if need it they find great deals for me. I highly recommend this dealership. More

Andrew was great to work with in handling a repair, getting it done on time and providing full disclosure on pricing. getting it done on time and providing full disclosure on pricing. More

The sales team was great, but if you ever need to call them after your purchase, expect to never receive a call back. I called them about 6-7 times in a 2 week period and left voicemails with pretty much them after your purchase, expect to never receive a call back. I called them about 6-7 times in a 2 week period and left voicemails with pretty much any manager that the front desk would send me to. Never once had a manager answer the phone nor did they ever return a call! Amazing customer service right?!? Just be prepared to never have anyone reach back out to you unless you go in to the business in person!! Once they make the sale, they will NEVER reach back out to you unless you’re wanting to buy another vehicle from them! Take this as your warning as a customer… More

Great service and good customer service and quality of work. Good explanation of services that are needed. work. Good explanation of services that are needed. More

Eddie was very helpful and responsive with my 24 Maverick ordering experience. Took 9 months of waiting for production, but we love the car. Delivery experience was clean, hassle free as well. I would recomm ordering experience. Took 9 months of waiting for production, but we love the car. Delivery experience was clean, hassle free as well. I would recommend Maxwell Ford for people who are looking to buy a Ford. More

Always a great experience! Andrew is very knowledgeable and thorough. Service wait times aren’t too bad. Andrew is very knowledgeable and thorough. Service wait times aren’t too bad. More

Shaff treated me like a valued customer. He asked the right questions and listened to my replies. He made sure that I got what I needed and wanted. He asked the right questions and listened to my replies. He made sure that I got what I needed and wanted. More

I found an F150 online at this dealership and asked if it was still available. Eddie contacted me by text, email and a phone call letting me know it was available and he pulled the keys until I arrived. it was still available. Eddie contacted me by text, email and a phone call letting me know it was available and he pulled the keys until I arrived. I test drove it liked it and of course haggling on my trade in and everything went smooth. It was a pleasure working with Eddie and he bought me & my wife tacos. More

My Service Advisor saved the day and personally drove the 5 star rating. She did a great job, keeping me informed, was ready to offer options as needed if it was going to be an extended service appointment, 5 star rating. She did a great job, keeping me informed, was ready to offer options as needed if it was going to be an extended service appointment, and took care of getting the vehicle delivered back to me. After a shaky start which proved your call center was clueless, she was able to pick up the pieces and build trust that you would be able to service my truck. Your call center is beyond clueless. After explaining I had a message saying to check the charging system the person asked if express would be able to check that. I asked her how I would know that so she put me on hold came back and said they couldn’t. She literally asked me multiple times which service agent I would like and I repeatedly told her I had never been there before. If not for Jackie, I would not return to Maxwell , but Jackie made me a satisfied customer. More

Loved the no pressure sales, smooth process and pleasant experience! Quickest purchase ever. Thank you Anthony! experience! Quickest purchase ever. Thank you Anthony! More