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Maxwell Ford

Austin, TX

4.7
1,956 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,956 reviews

June 04, 2024

Great experience. Was in and out within 45 minutes. Everyone was super nice and would recommend coming here for your next purchase More

by carltonpayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter and Jose
Jun 07, 2024 -

Maxwell Ford responded

Hi, thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

June 03, 2024

From drop off to pick up, getting my car serviced was a smooth process. They do quality service and customer care. Milo was the one that helped me out and was great! Maxwell Ford is my go to Ford Dealershi More

by Mh
Recommend Dealer
Yes
Employees Worked With
Milo
Jun 04, 2024 -

Maxwell Ford responded

It sounds like Maxwell Ford provided an excellent service experience for you! Milo and the team seem to have made the process smooth and stress-free. It's great to hear you had such a positive experience and that you highly recommend this dealership. If you have any other experiences or feedback, feel free to share!

June 01, 2024

First time buying from Maxwell. Had a great experience. Tons of inventory to choose from and the staff is very courteous and professional. I never felt pushed into anything. My s More

by jfogarty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Jun 02, 2024 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

The team worked well together to get me into my first SUV and happy, not just with my upgrade, but with what I'd be spending. They worked with me on what I wanted and requested, and I appreciate Eddie, espec More

by jesstamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Jun 02, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Milo Padilla had outstanding customer service, and the service I had done on my vehicle was so fast! More

by rnavaespinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Padilla
May 31, 2024 -

Maxwell Ford responded

We're delighted to learn about your positive experience and the outstanding assistance provided by Milo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 30, 2024

These awesome people will take good care of you. They always make me feel like they are happy to see me. More

by amycranfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
May 31, 2024 -

Maxwell Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 30, 2024

This dealership has every bad stereotype you’ve ever heard about a dealership. Completely awful More

by Joe bond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure
May 31, 2024 -

Maxwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 14, 2024 -

Maxwell Ford responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Djemma Kechichian dkechichian@maxwellford.com

May 30, 2024

Lots of inventory, very helpful and knowledgeable staff. Top choice to look in the Austin area for Ford vehicles More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Miller
May 31, 2024 -

Maxwell Ford responded

It's great to hear that you had a positive experience at Maxwell Ford! Having a wide inventory selection and helpful, knowledgeable staff can really make a difference. Thank you for sharing your feedback and recommending us as a top choice for Ford vehicles in the area!

May 30, 2024

Great work. Efficient, friendly, & professional. Andrew made sure yo keep us informed, & took care of everything. Really appreciated his service, experience, & More

by christopher.s.almaraz
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew Summerville
May 31, 2024 -

Maxwell Ford responded

Hi Christopher, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

May 30, 2024

Rudy was great! Helped me get the right vehicle. Very happy with Rudy and the customer service experience! More

by sunbrewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy
May 31, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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