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Maxwell Ford

Austin, TX

4.7
1,835 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,835 reviews

February 05, 2025

Upon arrival,I was greeted immediately, my service advisor was very professional.service was great 👍 More

by Mke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne thurmond
Feb 10, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2025

Maxwell Ford is awesome thank you Megan, Christensen, and Kyle for all their help. I’m happy with the results and I’ll be back. More

by BINGO271958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Christensen, and Kyle, Greg Kimball
Feb 10, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

The sales reps were great. But the dealership was cheap. Didn’t even have tag to put on the Keyes’s bobs with there name on it to keep it from falling out . I bought a new truc More

by naviont@kccoyote. Com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 07, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (512) 443-5000 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 04, 2025

Prompt and courteous service personnel. Explained service needs. demonstrated evidence of service need on the vehicle. Showed specifications before and after service. More

by Johnanieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
Feb 10, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2025

Beautiful cars but very pushy salespeople who will pull out any xx contract in their bag to get you to sign. Jonathan munoz in services dept was very knowledgeable More

by donaldduck.ep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan munoz
Feb 03, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2025

I have never received the level of customer service that I received from Maxwell ford. On vacation, and over 1000 miles from home, my F150 started exhibiting a loss of power steering. Without an appointme More

by sbrupprecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans & Abdul
Feb 03, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 01, 2025

Been bring our F-150 to Maxwell since we purchased her, we feel confident to have it service there zee our service person was very helpful and took care of us, thanks More

by Sjw7749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zee
Feb 03, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2025

Maxwells service department excellence and performance exceed all other Ford Dealerships in Austin and Mac xxxx(Haik) Ford/Lincoln Dealership in Georgetown. Two superstar’s at Maxwell Ford service dept. More

by david.t.weaver07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
Feb 03, 2025 -

Maxwell Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2025

Knowledgeable Friendly staff. Wonderful customer service. It was an unbeatable customer experience. I would recommend them to any one who values great service. More

by Jlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan 2. and Sean
Feb 03, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

February 01, 2025

Great customer service and vehicle was completed in a timely manner . I will continue to take my vehicle there to get serviced and know that it will be fixed correctly. More

by JSALAZAR117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans , Steve Cargo
Feb 03, 2025 -

Maxwell Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Feb 03, 2025 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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