
Maxwell Ford
Austin, TX
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Maxwell Ford is awesome thank you Megan, Christensen, and Kyle for all their help. I’m happy with the results and I’ll be back. Kyle for all their help. I’m happy with the results and I’ll be back. More
The sales reps were great. But the dealership was cheap. Didn’t even have tag to put on the Keyes’s bobs with there name on it to keep it from falling out . I bought a new truc But the dealership was cheap. Didn’t even have tag to put on the Keyes’s bobs with there name on it to keep it from falling out . I bought a new trucks from Spikes Ford in McAllen and they gave me two of them and could have more if I had wanted them, they are not expensive for you More
Prompt and courteous service personnel. Explained service needs. demonstrated evidence of service need on the vehicle. Showed specifications before and after service. Explained service needs. demonstrated evidence of service need on the vehicle. Showed specifications before and after service. More
Beautiful cars but very pushy salespeople who will pull out any xx contract in their bag to get you to sign. Jonathan munoz in services dept was very knowledgeable out any xx contract in their bag to get you to sign. Jonathan munoz in services dept was very knowledgeable More
I have never received the level of customer service that I received from Maxwell ford. On vacation, and over 1000 miles from home, my F150 started exhibiting a loss of power steering. Without an appointme I received from Maxwell ford. On vacation, and over 1000 miles from home, my F150 started exhibiting a loss of power steering. Without an appointment, no fewer than 4 associates came up to me when I got out of my vehicle to say they would be right with me and within 5 minutes, John Evans took my information and description of the problem. Within 10 minutes of my arrival the vehicle was whisked off to the shop for diagnosis. The facilities were great with fresh ground espresso and an associate even came to ask us if we wanted to watch TV. John Evans, the service advisor went out of his way to limit the stress of being stranded. His prompt and respectful communication, arrangement of shuttle & drop off service and caring for my wife & my needs went way above the levels that I have ever received from a dealer before. The drop off driver, Abdul was polite and even helped remove our remaining luggage into our VRBO on the second floor of where we were staying. Kudos to all the team members at Maxwell. Thank you so much!! More
Been bring our F-150 to Maxwell since we purchased her, we feel confident to have it service there zee our service person was very helpful and took care of us, thanks we feel confident to have it service there zee our service person was very helpful and took care of us, thanks More
Maxwells service department excellence and performance exceed all other Ford Dealerships in Austin and Mac xxxx(Haik) Ford/Lincoln Dealership in Georgetown. Two superstar’s at Maxwell Ford service dept. exceed all other Ford Dealerships in Austin and Mac xxxx(Haik) Ford/Lincoln Dealership in Georgetown. Two superstar’s at Maxwell Ford service dept. Megan Christensen and Mr Sullivan. Ms. Christensen has to be their #1 service advisor, her professionalism, vast auto knowledge and ability to understand her customers needs are invaluable to your company. She exemplifies the Ford brand provided 100% customer service. More
Knowledgeable Friendly staff. Wonderful customer service. It was an unbeatable customer experience. I would recommend them to any one who values great service. Wonderful customer service. It was an unbeatable customer experience. I would recommend them to any one who values great service. More
Great customer service and vehicle was completed in a timely manner . I will continue to take my vehicle there to get serviced and know that it will be fixed correctly. timely manner . I will continue to take my vehicle there to get serviced and know that it will be fixed correctly. More