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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,950 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,950 reviews

July 16, 2024

Worked with Lynne Thurmond. She was FANTASTIC! Got me in and out in record time. More

by Jason.Day0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Jul 17, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2024

Helpful and honest. Explained all my options clearly and Directly. Answered all my questions well. More

by jaesparza4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie and Chris
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Jul 17, 2024 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2024

Great people, always friendly. While our vehicle is there we are always kept informed of what’s going on. More

by Chunkchu51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
Report | Print
Jul 17, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

July 14, 2024

Amazing staff, very friendly, Zack Pugmire was fast to handle and deliver my car very quickly. And took great care of me. Will definitely return for future services. Thank you all at Maxwell Ford!!! More

by chichy1521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack pugmire
Report | Print
Jul 15, 2024 -

Maxwell Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

Curious prompt service from every contact in this organization. I highly recommend Maxwell Ford for your ford vehicle service. More

by Bnovak2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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Jul 15, 2024 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Great and fast service. Megan2 was very helpful and professional. Got my truck in and out quickly. Kept me updated on progress. More

by thuffman47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan 2
Report | Print
Jul 13, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

Service was very fast and the service advisor was kind and was personable. I’ve been coming to Maxwell Ford since I first got my Mustang in 2020, the service has definitely improved over the years. More

by Mariah Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 12, 2024 -

Maxwell Ford responded

Mariah, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2024

The service dept. Is clean, well staffed and very efficient. The waiting room is nice and the coffee machine is the best. More

by keith49english
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHAFF SHEIKH
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Jul 13, 2024 -

Maxwell Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 11, 2024

I continue to bring my car in for service at this dealership - where I bought it. Always the easiest scheduling and always fast service. More

by Bonita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Cole
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Jul 13, 2024 -

Maxwell Ford responded

Hi Bonita, thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! We hope to see you soon!

July 11, 2024

Great service experience. Got the parts I needed quicker than the time frame that I was told. Under promise, over deliver. Love it More

by matt.maurer85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Palmeri, Greg Kimball, Steve Cargo
Report | Print
Jul 13, 2024 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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