
Maxwell Ford
Austin, TX
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The sales rep I was communicating with had a heads up of the vehicle I was looking at and when he pulled it up for me to look at there was a huge oil or grease substance all over the 3rd row seat, there wer the vehicle I was looking at and when he pulled it up for me to look at there was a huge oil or grease substance all over the 3rd row seat, there were broken and missing panels inside as well. I thought it was pretty shady when I asked them to come down on price I was given an excuse why they couldn’t. Also every dealership I’ve ever done business with registered the vehicle under my DV plates. I was told they couldn’t do it for what ever reason. Now after I get my tags from the dealership I have to go through the trouble of going to reregister the vehicle under my DV plates. I really was not impressed, I should’ve stayed with the dealership that treats me like family. More
Very diligent and friendly service. Took time to explained all the process and what my Bronco needed. 100% recommended. Now I’m just waiting for an appointment to take care of some war Took time to explained all the process and what my Bronco needed. 100% recommended. Now I’m just waiting for an appointment to take care of some warranty issues. More
Troy is the epitome of what every customer wants in a salesman. Friendly, welcoming, knowledgeable, without a bit of pressure. Made the whole process a breeze! We were purchasing our daughter’s first veh salesman. Friendly, welcoming, knowledgeable, without a bit of pressure. Made the whole process a breeze! We were purchasing our daughter’s first vehicle and I could not have asked for a better experience for her. Thanks, Troy!! More
Eric and Matt took care of me thoroughly and got my family and I the perfect truck for us. The experience was genuine and the staff was excellent. family and I the perfect truck for us. The experience was genuine and the staff was excellent. More
Excellent service as always! I drive 45 minutes because I refuse to go to any other dealership. They are quick and always friendly and I love that they have a complimentary coffe I drive 45 minutes because I refuse to go to any other dealership. They are quick and always friendly and I love that they have a complimentary coffee machine and offer shuttle services while you wait on your car. More
Had a weird electrical problem and got immediate testing of battery. Shaff Sheikh was especially helpful getting me into the queue so our trip out of town the next day would not be affected. of battery. Shaff Sheikh was especially helpful getting me into the queue so our trip out of town the next day would not be affected. More