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Maxwell Ford

Austin, TX

4.7
1,949 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,949 reviews

July 23, 2024

Super helpful with my MachE and making sure any issues are addressed to my satisfaction More

by MachE-ATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
Jul 24, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

Best dealership is central Texas! My salesperson Eddie was awesome and gave me a great deal! I love my new truck. More

by oscar.sifuentes517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes, Greg Kimball, Steve Cargo
Jul 26, 2024 -

Maxwell Ford responded

Hi, thank you so much for your positive comments about Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2024

My truck sat for 3 weeks and did not get fixed still no part even More

by Mark Sayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Jul 26, 2024 -

Maxwell Ford responded

Mark, We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would appreciate the opportunity to fix this and to know more about your experience. I look forward to speaking with you. Sincerely, John Sullivan Service Manager

July 22, 2024

I recently bought F-150 and I was impressed by the service of this dealership especially Eddie my sales guy, who helped us in all possible way to choose best truck for us. I would really appreciate th More

by sameerbarkat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
Jul 23, 2024 -

Maxwell Ford responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

Fast and friendly service. They did exactly what I asked and took time to explain everything. More

by jthomason25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Jul 22, 2024 -

Maxwell Ford responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

Eddie was very helpful and honest Explained everything clearly and answered all my questions well. More

by F.martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
Jul 22, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2024

Attempted to help as much as possible when I contacted them and fixed my car issues, but failed to contact prior to my efforts and did not cover my rental charges. More

by kasie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Sommerville
Jul 26, 2024 -

Maxwell Ford responded

kasie, We value your business and appreciate you bringing this to our attention. Please contact me directly at jsullivan@maxwellford.com. I would like the opportunity to resolve this issue and learn more about your experience. I look forward to speaking with you. John Sullivan Service Manager jsullivan@maxwellford.com

July 20, 2024

Eddie Sifuentes was great and patient with us. In our journey in our search for a new vehicle. Thank you so much for your patience and kindness! More

by Martinv83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Jul 22, 2024 -

Maxwell Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2024

This is the 3rd I’ve been here and yesterday was definitely an experience. It was busy and I came straight from work to my appointment. I had been at work since 4am til 1pm and at my service from 1: More

by Faith
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Nico
Aug 13, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Jim May Service Director jmay@maxwellford.com

July 19, 2024

Kameron was great and kept me up to date on my vehicle. I have to have an another service done to my vehicle and instead of leaving there Kameron set me up to bring it back another day that way it not sitt More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron Chenie
Jul 20, 2024 -

Maxwell Ford responded

Hi Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

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