Maxwell Ford

We had a great experience at Maxwell Ford. Troy was knowledgeable and helpful throughout the process. Troy was knowledgeable and helpful throughout the process. More

Andrew was my service tech! He made sure to always keep me in the loop. He also had my truck delivered to me after it was done so I could have a ride back home! He made sure to always keep me in the loop. He also had my truck delivered to me after it was done so I could have a ride back home! More

I like the fact that you can arrive at Dealership Service dept for an oil change without an appointment. dept for an oil change without an appointment. More

It was a great experience. It didn't take to long and we were greated even before we walked in. It didn't take to long and we were greated even before we walked in. More

Great environment, great service advisors. Especially Megan and Megan. They keep you informed, even on their days off!! Especially Megan and Megan. They keep you informed, even on their days off!! More

Troy was professional, helpful and patient. He took care of everything in a timely manner and was very easy to work with! He took care of everything in a timely manner and was very easy to work with! More

Maxwell is the only dealership I will take my f150 to in the greater Austin area. I’ve been to all the other dealership service departments and Maxwell is worth the extra 30 minute drive. Even for oil chang the greater Austin area. I’ve been to all the other dealership service departments and Maxwell is worth the extra 30 minute drive. Even for oil changes. Hermillo Padilla is my usual service advisor and he has always made the visits pleasant by making sure everything is taken care of and sorted out for me. He took care of everything with my rental and called me regularly to update me on the status of my truck. I couldn’t be happier with the repair of my truck. It drives better than ever and I plan on enjoying it for another 10-20 years. More

Bad communication between service member. A lot of extra waiting due to service guy not communicating properly. Just left feeling annoyed. Took all day to repair recalls. A lot of extra waiting due to service guy not communicating properly. Just left feeling annoyed. Took all day to repair recalls. More

Kiel was my Sales Rep and for buying remotely, he did a fantastic job! I live in Dallas and relied on Kiel to provide me detailed information on this truck before driving 7 hours round trip to purchase it fantastic job! I live in Dallas and relied on Kiel to provide me detailed information on this truck before driving 7 hours round trip to purchase it and Kiel did not let me down. He also helped me expedite the finance process by getting a couple signatures and he did the rest to get me out the door. Would recommend him to anyone! More

Bought a used Flex online, great experience. Eddie Sifuentes took care of me from start to finish. Flew into Austin, grabbed a cab to Maxwell Ford, the car was just as described. Deal done, dr Eddie Sifuentes took care of me from start to finish. Flew into Austin, grabbed a cab to Maxwell Ford, the car was just as described. Deal done, driving it home today. Thank you Eddie!! More