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Maxwell Ford

Austin, TX

4.7
1,835 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,835 reviews

February 13, 2025

Quick, easy checkin. Comfortable customer waiting area with great coffee machine. A very pleasant overall experience. More

by steventprater0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Pugmire
Feb 17, 2025 -

Maxwell Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Okay, they took the time to explain the problem and was able to get my vehicle back to me in a reasonable time frame. More

by Leene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Z front end rep. & Kamaran auto tech.
Feb 13, 2025 -

Maxwell Ford responded

Hello Leene, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2025

Loved visiting Maxwell Ford with my Ecosport- it was the first time I'd dropped it off anywhere for a couple of days. I met Cindy who made the entire check in process seem easy while allaying my concerns a More

by Liza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 13, 2025 -

Maxwell Ford responded

Hello Liza, we're happy you found Cindy to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2025

Lynn was very helpful. Vehicle was repaired in a timely manner. Everything went very well . More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn
Feb 13, 2025 -

Maxwell Ford responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2025

The staff was Professional, personal, knowledgeable, and provided great follow up from start to finish. I will be going here moving forward for all my needs. More

by Ken Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion Cole, Greg Kimball
Feb 13, 2025 -

Maxwell Ford responded

Hello Ken, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

February 10, 2025

didn’t do things as promised. Dylan told me he would give full tank of gas and he didn’t do it. sticker price stains on the windshield, the dealer did not clean it for me. More

by skandan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan, Greg Kimball
Feb 14, 2025 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the information provided. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Steve Cargo Used Vehicle Sales Man ager Maxwell Ford (512) 916-2697 gkimball@maxwellford.com

February 08, 2025

Friendly service. Easy to set up my appointment. Charged clearly explained. Professional and clean. Ty More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltran, Greg Kimball
Feb 12, 2025 -

Maxwell Ford responded

Hello George, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

They do a very good job at very competitive prices. The service managers do a very good job communicating to avoid misunderstandings. I’d highly recommend getting your Ford serviced at Maxwell. More

by bryan.gragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning, Greg Kimball
Feb 11, 2025 -

Maxwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 06, 2025

The service department helped me very promptly and got the car fixed efficiently. Kyle Lunning was great. More

by nancygehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning
Feb 11, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 05, 2025

Wonderful experience - Jonathan was very attentive and answered all of my questions. Will be back. More

by wainzsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz, Greg Kimball, Steve Cargo
Feb 10, 2025 -

Maxwell Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

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