Back

Maxwell Ford

Austin, TX

4.7
2,009 Reviews

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 2,009 reviews

May 06, 2025

Opens early, always polite, very knowledgeable, keeps you updated, no surprise charges, location right off I-35 More

by Reggiemaryann1436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 09, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

Very professional and knowledgeable and trustworthy. Checked all and 2 safety recalls. Service Advisor Andrew Somerville was great. More

by PATTESONB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville, Greg Kimball
May 09, 2025 -

Maxwell Ford responded

Hi, we're happy you found Andrew to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2025

Customer service representative was courteous and the service was provided in a timely manner. Thank you! More

by csowinsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 09, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2025

Solid experience working with Jonathan. He presented the service options for my car at 30k miles and explained all options without being pushy at all about going with more expensive ones. G More

by josephnadas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
May 08, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2025

Easy to make online or call in service appts. They pick up their phones. Jackie Wiora is our Go To person for all service on our F150 and F250. More

by Jacquecg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie wiora
May 08, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2025

Knowledgeable and thorough Service Rep. Brought car in for assessment and diagnosis and found a bad transmission. More

by cindylynn_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
May 08, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2025

The service was very good. Raphael answered all of our questions and was very helpful. More

by tatsko1299
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Lee, Greg Kimball
May 05, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2025

Great service and Eric was a very knowledgeable salesman. Charlie located the exact car we were looking for very quickly and the transaction More

by hhrllama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Potter, Greg Kimball
May 04, 2025 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Cindy Beltran was professional, caring. Solved my problem by going back in my service.history . More

by G.V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltran, Greg Kimball
May 04, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 01, 2025

Great experience w first oil change. And tire rotation. First time and was good experience More

by Eb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 04, 2025 -

Maxwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

...
4
...