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Maxwell Ford

Austin, TX

4.7
1,349 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,349 reviews

November 19, 2023

I worked with Eddie Sifuentes and he made the process very easy and straightforward. No games, no messing around. We agreed on a number and moved forward with the process. Very easy to work with him! More

by cody.a.steele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Nov 21, 2023 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled that Eddie provided you with a straightforward sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 18, 2023

They were great very good service and very nice people to work with and explain things More

by Taylorjones1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Nov 21, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

Working with Robert was an amazing experience. He really helped quickly and got me an appointment the next day due to my urgent situation. Thanks Robert. Was great working with you. More

by Ammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Service advisor was the best experience working with him.
Nov 21, 2023 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Robert provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

I was having some car issues, Nick came through, got me in a new car the same day. Nick is friendly, likable and professional. I would recommend anyone to ask for Nick when you visit Maxwell dealership. More

by Rob Capazzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djemma Kechichian
Nov 21, 2023 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled that Nick provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 16, 2023

Friendly staff, great environment, and a great selection of vehicles to choose from. With this type of service we will continue to go back and refer friends & family. More

by Duran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Nov 18, 2023 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Eddie was very helpful and made the process very easy! 10/10 recommend Ask for Eddie! More

by Cjc18949
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Nov 18, 2023 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled that Eddie provided you with a helpful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 16, 2023

Jacob was so nice and informative! Accurate wait time for my oil change! Will definitely be coming back :) More

by lilahharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 18, 2023 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Jacob provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

would like to give a huge thanks to Megan Moore for making it super easy for me during the past few days, my truck was being serviced at Maxwell Ford in south Austin. I would highly reccomnd anyone to More

by ornelasaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
Nov 15, 2023 -

Maxwell Ford responded

It's fantastic to hear that Megan at Maxwell Ford provided exceptional service while your truck was being serviced! Being made to feel welcome and having your questions and concerns addressed without any complications can make a huge difference in a service experience. It's fantastic that the entire service team contributed to making the process quick and efficient. We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

Ask for Nick Pohl. This guy worked on his day off to help me get a car that I wanted while I was in a different country. I was never oversold, I didn’t get any of the t More

by Grep37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pohl
Nov 15, 2023 -

Maxwell Ford responded

Nick at Maxwell Ford is a real gem! Going above and beyond by working on his day off to help you get the car you wanted, especially while you were in a different country, shows true dedication. It's great to hear that your experience didn't involve any pushy sales tactics and that you received a fair trade-in value for your vehicle. Congratulations on your new car!

November 12, 2023

I’m very pleased once again! Walter delivered the best customer service that any service writer could do More

by gasit33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
Nov 14, 2023 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Walter provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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