Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,350 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 1,350 reviews

November 26, 2023

Servicio muy practico lo recomiendo mucho el personal muy amable aunque los costos son un poquito alto son de buena calidad More

by jose Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Nov 29, 2023 -

Maxwell Ford responded

¡Estamos encantados de saber que tuvo una experiencia amigable! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

Helpful
November 25, 2023

Fast service and friendly people , take good care of your vehicle plus all the amenities in the waiting room like coffee water ete More

by efraincasas2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Nov 29, 2023 -

Maxwell Ford responded

It's wonderful to hear that you had a positive experience with fast service and friendly staff! Having amenities like coffee and water in the waiting room can make the service experience more comfortable. Thank you for your business!

Helpful
November 25, 2023

In and out quickly. Jackie is the best. She is professional and knowledgeable. I will be back. More

by jrathmanner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cargo
Report | Print
Nov 28, 2023 -

Maxwell Ford responded

It's great to hear that Jackie provided such excellent service! A quick and efficient experience, coupled with professionalism and knowledge, can really make a difference. Building that kind of rapport can certainly make you want to return for future service needs. Thank you for your business!

Helpful
November 25, 2023

Jacob got my oil changed and I’m excited I had a coupon. Quick and easy More

by sweadee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob!
Report | Print
Nov 28, 2023 -

Maxwell Ford responded

It's always a win when you can save a little with a coupon! Jacob made the oil change a breeze for you. Quick and easy service can make a difference, especially for routine maintenance tasks like an oil change. Thank you for your business!

Helpful
November 24, 2023

10,000 service done quickly. Service adviser, Meagan, very competent and friendly. Reset my dashboard display, now I can’t get it back to “normal”. More

by thosbrooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
Report | Print
Nov 29, 2023 -

Maxwell Ford responded

It's great to hear that your 10,000-mile service was completed quickly with Meagan's assistance! It's unfortunate that there's an issue with your dashboard display after the reset. Please reach out to the service department or Meagan specifically, we can guide you through resetting the dashboard display to its normal settings. Thank you for your business!

Helpful
November 24, 2023

This is the only ford a dealer I trust working on my truck. Great work More

by JORYLLOCKHART13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
Report | Print
Nov 28, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 22, 2023

Eddie Cervantes was efficient friendly and made the process so easy and actually enjoyable. I was dreading having to go through the process and it was actually enjoyable. Eddie is awesome. More

by Pommom101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Report | Print
Nov 30, 2023 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled that Eddie provided you with an enjoyable sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
November 22, 2023

Most importantly - quick to check in and get the work done. Friendly and professional staff. The lounge area was clean and very comfortable. More

by dadsebay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cargo
Report | Print
Nov 29, 2023 -

Maxwell Ford responded

That's great to hear! Quick check-in, efficient service, and a clean, comfortable lounge area make for a pleasant service experience. Professional and friendly staff can really enhance the overall impression of a dealership or service center. Thank you for your business!

Helpful
November 22, 2023

Great experience, Eddie Sifuentes work to find me the exact F150 configuration I was looking for. He as guided me through the Lease trade-in process and made that simple. Overall VERY happy, would buy More

by Dale Western
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes, Greg Kimball, Steve Cargo
Report | Print
Nov 30, 2023 -

Maxwell Ford responded

Congratulations on your new F150! We are thrilled that Eddie provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
November 21, 2023

The service at Maxwell is always great. The people are very friendly and knowledgeable. I’ve never experienced any problems with the work done to my vehicle. Keep up the great work! More

by ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Nov 23, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
1
...
36
37
38
...
135