Maxwell Ford
Austin, TX
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The sales side needs some help as I had issues from the beginning. However, the service side has more than stepped up to the plate to get me back to a happy customer. The sales dept might want to look at h beginning. However, the service side has more than stepped up to the plate to get me back to a happy customer. The sales dept might want to look at how service handles customers and mimic to their customers when selling new vehicles More
Such a bad service. ...!!!! First thing , I had an appointment and when arrive to the dealership some of the guys told me it shouldn't take to long, I did ask about h ...!!!! First thing , I had an appointment and when arrive to the dealership some of the guys told me it shouldn't take to long, I did ask about how long can that take and he said no more that one hr... They take about 2 hrs ... More
The dealership is beautiful. The gentleman that has been helping us has been the greatest. Very friendly and helpful. We hope we love the car we bought. But they noticed an oil l The gentleman that has been helping us has been the greatest. Very friendly and helpful. We hope we love the car we bought. But they noticed an oil leak and decided to go ahead and keep the car to repair that for us. Very much appreciated. The only problem has been it should have taken a couple days or three tops. But for some reason this is now the 7th day. So we are getting a little frustrated and really need the car..Hopefully soon. More