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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,354 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,354 reviews

December 15, 2023

Great truck for a great price! Everyone at Maxwell Ford was welcoming, courteous and professional. Thanks to Eddy for making the buying process the easiest and most stress free I’ More

by sflener68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy
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Dec 16, 2023 -

Maxwell Ford responded

It's fantastic to hear about your positive experience at Maxwell Ford! A welcoming, courteous, and professional atmosphere can enhance the car-buying process. Eddy's role in making the experience easy and stress-free speaks volumes about his professionalism. Being 100% satisfied as a customer is a wonderful endorsement of their service. Congratulations on your new vehicle!

Helpful
December 14, 2023

Maxwell ford had a wide assortment of trucks. And the people were kind and east to work with More

by Jmartinets
Recommend Dealer
Yes
Employees Worked With
Troy was my sales person. He listened to me on what I wanted and needed and made it happen. , Greg Kimball, Steve Cargo
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Dec 16, 2023 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 14, 2023

Great customer service Troy and Diego are one of the best to help you out More

by ms.maria.nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy , Diego
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Dec 16, 2023 -

Maxwell Ford responded

Troy and Diego are standout members at Maxwell Ford! It's fantastic to hear about their great customer service. Congratulations on your new vehicle!

Helpful
December 14, 2023

Only took them about 25 minutes to do my 7,500 mile routine maintenance. Super fast and pleased. I wished I would have bought my truck here! More

by texrex11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McDuffie
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Dec 16, 2023 -

Maxwell Ford responded

That's impressive! Completing a routine maintenance check in just 25 minutes is indeed quick. It's great to hear that you were pleased with the efficiency of our service. It's fantastic that we were able to provide such swift and satisfactory service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 13, 2023

Ashley was very nice and communicative during the whole process of my car being worked on and I really appreciated that. I definitely will be going back to Ashley again xxxx, I need it More

by James C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martinez-Flores
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Feb 14, 2024 -

Maxwell Ford responded

Thank you for sharing your positive experience with Ashley! We're glad to hear that she was nice and communicative during the process of your car being worked on. We appreciate your feedback. We look forward to serving you again in the future!

Helpful
December 13, 2023

Service here was fast and the employees were kind, helpful, and efficient! The waiting area was clean and spacious. More

by jcb2557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ebanks
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Dec 15, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 13, 2023

Was very quick and professional answered all my questions Will definitely return one of the best service departments More

by middlemistr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Dec 15, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 12, 2023

Excellent service. The service advisor was very knowledgeable and I was quickly made aware of any unforeseen repairs that I had the option to approve or reject to achie More

by sitesray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magan 2
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Dec 15, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 12, 2023

Very professional. attentive, excellent, integrity, knowledgeable. I wuld highly recommend every one that helped me. More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
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Dec 13, 2023 -

Maxwell Ford responded

It's fantastic to hear about your positive experience at Maxwell Ford! Professionalism, attentiveness, excellence, integrity, and knowledge are all essential qualities for a great dealership experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 11, 2023

I come here for all my maintenance on my ford fusion and the customer service and price for their work is far superior to any dealership I’ve ever taken my car to. Andrew S. Took care of me this time and wa More

by Polo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommervi
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Dec 14, 2023 -

Maxwell Ford responded

It's fantastic to hear about your positive experience at Maxwell Ford, especially with Andrew S. providing excellent service for your Ford Fusion maintenance! Having superior customer service, reasonable pricing, and a thorough explanation of recommendations certainly makes a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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