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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,956 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,956 reviews

November 15, 2024

Always a nice experience. Really fast and honest about what is needed. Asked for an appointment this morning and they had we sorted by 2 pm. More

by tyler.t.oneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 18, 2024 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

This dealership took 4 days just to look at my car. They never called. I had to call to bother them twice and threaten them the i’d take it elsewhere. More

by mlheisterman@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kamerin
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Nov 21, 2024 -

Maxwell Ford responded

Thank you for bringing this to my attention and I apologize for the poor communication. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jim May Service Director jmay@maxwellford.com

November 14, 2024

Had my truck and at the right price. Delivered to my house. No issues. I had a Ford, now I have another. Fords the best! More

by Texan1952
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
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Nov 18, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Always get great service at this dealership. Cindy was super attentive and followed up with us after our initial conversation. Work completed quickly and for less than we anticipated. Good job. More

by sheryl.holder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Nov 18, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Megan Moore was my service writer and did an excellent job and getting things done. I give Maxwell Ford five stars along with Megan Moore service rider More

by ezekielalmanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
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Nov 18, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

First of all very clean shop very friendly and the adviser got it done right away. Called me and let me know what needed to be done and got it done More

by Gvelasquez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie wiora
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Nov 14, 2024 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

Shaff got me checked in and out of my service appointment in record time. Hope to do business with Maxwell Ford and Shaff again. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
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Nov 14, 2024 -

Maxwell Ford responded

Thank You!

November 13, 2024

jackie set up the appointment droped it off and it got done thank you jackie More

by Gvelasquez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jackie woira
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Nov 14, 2024 -

Maxwell Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jackie here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

Ford is very reliable and I enjoy having my car here. I feel welcome when I take my car for service. More

by donaldduck.ep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Muñoz
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Nov 14, 2024 -

Maxwell Ford responded

Hi, we are so happy to read such a great review about Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

Our sales rep Michael was courteous and helpful. Waiting to see the finance man was way, way too long. We waited over 3 hours. More

by sallylateur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Nov 14, 2024 -

Maxwell Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Michael here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

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