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Maxwell Ford

Austin, TX

4.7
1,540 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,540 reviews

March 29, 2024

Great dealership! Eddie Sifuentes was smooth and answered every question with ease and kindness. Thank you! More

by Ethan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Apr 04, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Eddie provided smooth assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 29, 2024

Price at dealership was $4k higher than what was online, so they are using bait and switch tactics. The salesperson used magical math to make me believe I was getting the price I wanted even though all they More

by jafwolf
Recommend Dealer
No
Employees Worked With
David O-salesperson-used deceptive sales tactics and lied to us.
Apr 03, 2024 -

Maxwell Ford responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 19, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email listed below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Ryan Scott ryanscott@maxwellford.com

March 29, 2024

The advisor was efficient courteous and took care of my needs effectively. I’m very pleased More

by Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
Apr 03, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

I had an amazing experience with Eddie at the dealership. As a woman navigating a typically male-dominated industry, I was pleasantly surprised by Eddie's respectful and inclusive approach. He made me feel c More

by Hailey
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Apr 04, 2024 -

Maxwell Ford responded

That's wonderful to hear about your amazing experience with Eddie! It's great that he approached the car-buying process with respect and inclusivity, making you feel comfortable and valued. We're glad that Eddie's dedication and professionalism shined through despite the challenges of stock scarcity, leaving you excited and confident about your new 2024 Bronco. Thank you for recommending Eddie to others seeking a positive and empowering car-buying experience, and if there's anything else we can assist you with, please let us know. Enjoy your new car!

March 27, 2024

Excellent customer service. Everyone was exceptionally helpful and made the process easy to understand. It did take some time to get through everything, but not much longer than More

by Hera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector and Jason
Apr 03, 2024 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Great service very professional. .the attendant Megan2 was very efficient and excellent in keeping posted on status. More

by tmag008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan2, Greg Kimball, Steve Cargo
Mar 29, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Megan 2 provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 26, 2024

Maxwell Ford has always taken care of my F150. They continue to provide excellent service for all my Ford vehicles. More

by Jperez185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Guy
Mar 29, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 25, 2024

My wife and I had the best car buying experience! Eddie Sifuentes was great. He took care of us and answered all our questions! The whole staff was friendly, courteous and helpful. More

by ramirez2499
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Mar 30, 2024 -

Maxwell Ford responded

That's wonderful to hear! We're thrilled that Eddie took great care of you and that the entire staff was friendly, courteous, and helpful throughout your car-buying experience. If you need any further assistance or have any questions, feel free to reach out. We're here to help!

March 25, 2024

Top notch! Great place to do business! Highly recommend to anyone that's looking for a great deal More

by fzduran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Duran and David Terrell , Greg Kimball, Steve Cargo
Mar 27, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 24, 2024

Amazing service and everything was completed in perfect time! Thank you so much Walter! You're awesome and we'll be back for our regular checkups. More

by TVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter, Greg Kimball, Steve Cargo
Mar 29, 2024 -

Maxwell Ford responded

That's great to hear! Walter and our team are thrilled that you had an amazing service experience. We look forward to seeing you again for your regular checkups. If you need anything else in the future, feel free to reach out.

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