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Maxwell Ford

Austin, TX

4.7
1,540 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,540 reviews

April 06, 2024

Milo followed thru with the communication, the service quality, timing and pricing was very fair for the repair. Thank you Maxwell Ford! More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo, Greg Kimball
Apr 10, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Milo provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 05, 2024

I recently had the pleasure of purchasing a used F150 truck from salesman Matt Maurer at Maxwell Ford, and it was a positive experience. Matt's friendly demeanor and knowledge made the process effortless More

by michla22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Maurer
Apr 09, 2024 -

Maxwell Ford responded

It's wonderful to hear about your positive experience purchasing from Maxwell Ford with Matt! We're glad he made the process seamless and stress-free for you. If you need anything else or have any questions, feel free to reach out. Enjoy your new F150 truck!

April 05, 2024

First time at Maxwell Ford service department very impressed Megan Christensen Was my service representative and she was pretty awesome. I would actually recommend other people to go there. I will def More

by BINGO271958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
Apr 10, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Megan provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 05, 2024

I just want to say that Megan was out of this world. I couldn't ask for a better place and I will always come back More

by Cathyjdavis54
Recommend Dealer
Yes
Employees Worked With
Megan
Apr 10, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Megan provided out of this world assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 03, 2024

Purchased a car recently with the help of Eddie S. We were able to get the car we wanted for the monthly payment we wanted. Eddie helped us set up the car while waiting for finance and answered all of More

by Shawnaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Apr 06, 2024 -

Maxwell Ford responded

Congratulations on your recent car purchase! We're thrilled to hear that Eddie was able to assist you in getting the car you wanted with the monthly payment you desired. It's fantastic that he took the time to set up the car for you while waiting for finance and answered all your questions before you left the dealership. We're also glad to hear that Eddie continued to help you with questions about the car via text the following week. We're here to help and ensure your continued satisfaction with your new vehicle!

April 02, 2024

Always provides service in a timely manner and I get frequent and up to the minute updates More

by frankier88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo
Apr 04, 2024 -

Maxwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Maxwell Ford responded

Thanks for your repeat business and we look forward to working with you again! Jim May Service Director

April 01, 2024

John provided first class service. 10/10. Will continue to come back to Maxwell Ford More

by cpkott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 04, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that John provided first class assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 01, 2024

Megan was attentive to my needs and understanding to ensure my car would be properly analyzed and she thoroughly discussed what needed to be done. More

by joelestefan91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Apr 05, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Megan provided attentive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 31, 2024

Called up service dept to see if dead battery was under warranty. They said yes and i brought it in and they had my battery tested and replaced in about 1 hour. Sales department was friendly and profess More

by miller9428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo and Leo
Apr 04, 2024 -

Maxwell Ford responded

It's great to hear that our service department was able to assist you promptly and efficiently with your dead battery, especially under warranty. We strive to provide friendly and professional service in both our sales and service departments. Thank you for choosing our dealership!

March 29, 2024

Quick and easy process. Megan 2 was courteous and knowledgeable. Having the automated service request system is nice and streamlined everything. Overall a positive experienc More

by FXC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan 2
Apr 04, 2024 -

Maxwell Ford responded

That's fantastic to hear about your positive experience with Megan 2 and the automated service request system at the dealership! We're glad that the process was quick and easy, and that Megan 2 provided courteous and knowledgeable service. We're here to ensure your continued satisfaction with our services.

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