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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,703 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,703 reviews

December 12, 2024

They were kind, honest, and willing to work with me and my financial needs. I would recommend this place to anyone More

by Jehernandez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
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Dec 14, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

I was impressed with the facility and the agent who assisted me. My service was accomplished in a timely manner as promised. As requested, I also received a review of future maintenance items. More

by creed5264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning
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Dec 14, 2024 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2024

Megan Moore was very accommodating , friendly and professional. I would highly recommend working with her. More

by jdsteanson71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
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Dec 13, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2024

RICO! was great helpful, smiled alot, professional, courteous, informative. Thank you had a very positive experience overall. More

by rick.pedraza0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico Romano, Greg Kimball, Steve Cargo
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Dec 13, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

Great experience with Maxwell ford! They even arranged a pick up and drop off of my vehicle so I didn’t have to go to the dealership! More

by Escampea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Dec 13, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2024

Service was great. Seemed like a quick oil change done in under an hour. Andrew was a great, provided great customer service. More

by mxri.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 12, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

Kameron was really nice and understood what I needed to have done. The work didn’t take long. I would refer Maxwell Ford for any work that needs to be done. More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron Chenier
Report | Print
Dec 12, 2024 -

Maxwell Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

Huge thank you to Jonathan Munoz at this dealership. Got me in and out with a brand new battery asap. Will be back! More

by CoryMcKane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Report | Print
Dec 12, 2024 -

Maxwell Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2024

Service is always great! This why I always come back to get my car serviced here More

by Edmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Report | Print
Dec 09, 2024 -

Maxwell Ford responded

Thank you Edmond for taking the time to let us know how we did. We hope you have a great day!

December 07, 2024

When I got into truck a wire bundle was hanging below dash. Then I noticed a warning lite was on. This not acceptable. Do not have a quality inspection before the truck is ready for pickup!!!!!!!! More

by John Gardner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Report | Print
Dec 12, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at Email/Phone #. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Jim May Service Director jmay@maxwellford.com

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