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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,903 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,903 reviews

March 27, 2025

Excellent customer service from JR Marquez! He communicates well and kept me up to date on my service appt. More

by Dawithrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Marquez
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Mar 28, 2025 -

Maxwell Ford responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 27, 2025

I had an amazing experience because of the service advisor Anastacio "JR" Marquez. He was quick and friendly and held lots of valuable information. Great job, Ford. More people like this please. More

by jake w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio "JR" Marquez
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Mar 28, 2025 -

Maxwell Ford responded

Hi Jake, we're happy to hear you had such a positive experience with Anastacio! Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

Had my 10K service done on my F-150 Lightning, and Megan was an absolute pleasure to work with More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
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Mar 29, 2025 -

Maxwell Ford responded

Hi Christopher, thank you for your kind review; we are happy to pass along your comments to Megan here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2025

Great service and friendly people. Took care of all my needs and made recommendations for the future. More

by Sdawson512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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Mar 28, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2025

Zishan’s dedicated support streamlined process, eliminated roadblocks and turned complexity into clarity at every step More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zishan
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Mar 28, 2025 -

Maxwell Ford responded

Hi Ryan, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Great selection, salesman and finance department. Have and will recommend this dealership. Worth the four hour drive . More

by Klageskn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikel
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Mar 28, 2025 -

Maxwell Ford responded

Hi, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

March 26, 2025

Mike was wonderful. Very quick, efficient processes and great pricing! Would definitely recommend. Great team! More

by Arianne.fuessler
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 28, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Maxwell Ford! Thanks again for the recommendation, and have an amazing day!

March 25, 2025

Have really enjoyed working with John Evans. He remembers previous visits and cares about giving quality service. More

by Richard
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
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Mar 28, 2025 -

Maxwell Ford responded

Hi Richard, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2025

They performed warranty transmission work and it seems to be going well. It took a while but they seemed to get it right. More

by Usmc1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Z-man
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Mar 28, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 25, 2025

I love Maxwell Ford especially my service advisor Dillon Cole. Dillon is always friendly and professional. More

by Jbailey75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Cole
Report | Print
Mar 28, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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