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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,957 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,957 reviews

January 08, 2025

Lynn Thurmoond was great through and through. From the time we spoke on the phone she was assuring and helpful and the experience continued to be great when we arrived. She made the experience se More

by husamazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmoond
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Jan 10, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

January 08, 2025

They generally have a capable service department, but service rep customer service may occasionally vary. No experience with the sales side. More

by Jelson456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
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Jan 10, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2025

Great customer service by Service Advisor Jackie. Always professional and has my truck serviced asap. More

by Adloza13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Report | Print
Jan 10, 2025 -

Maxwell Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Everything was super easy. The price was exactly as advertised. We will be back for any future purchases. More

by Pattivanpelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Vasylkov, Greg Kimball, Steve Cargo
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Jan 05, 2025 -

Maxwell Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Clean, tidy, very nice place, the staff is very polite and friendly, especially John Evans in the customer service My car was well treated More

by isaac ferrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Report | Print
Jan 05, 2025 -

Maxwell Ford responded

Hi Isaac, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

Easy to make an appointment and work was completed while I was at the dealership. Been happy with all maintenance to date! More

by Aneka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltran
Report | Print
Jan 05, 2025 -

Maxwell Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

I had a great experience there, staff was really nice. The process was a little long but to be expected at the end of year. Thank you! More

by lizd326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Craig, Eric Belmont
Report | Print
Jan 04, 2025 -

Maxwell Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 03, 2025

Clean, organized, and super nice staff. Easy experience getting in and out of the building. More

by lindseyross31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Report | Print
Jan 04, 2025 -

Maxwell Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

January 03, 2025

Fast friendly service, very detailed, car was ready in no time faster than expected. Thank you Andrew and team! More

by jolynn7882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jan 04, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! We hope to see you soon!

January 03, 2025

Zac was AMAZING! He was knowledgeable and easy to talk with. Thank you, zach P. More

by stevesauerwein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac P
Report | Print
Jan 04, 2025 -

Maxwell Ford responded

Hi, we're happy you found Zac to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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