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Maxwell Ford

Austin, TX

4.7
1,729 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,729 reviews

September 26, 2024

Kyle was a great help due my repair. Kept me informed as to what was going on. More

by teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 28, 2024 -

Maxwell Ford responded

Hi Teresa, we're happy to hear you had such a positive experience with Kyle! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

Great service and fast. Very detailed and help me understand my problem. I got a lot if help from Nicola Romano. More

by scontra788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano
Sep 28, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with Nicola! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

Great, fast service. I drive here specifically from out town for the great service for my truck. More

by joearagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan II
Sep 29, 2024 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2024

These are all con men. I am shamed to own a ford and angry I gave you all my trust More

by Venitaprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaf Sheikh , Steve Cargo
Sep 28, 2024 -

Maxwell Ford responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Greg Kimball, General Manager gkimball@maxwellford.com

September 26, 2024

Oil change and tire rotation was done quickly and smoothly. Waiting area is comfortable and perfect for the 1 hour wait. More

by Jwolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Sep 28, 2024 -

Maxwell Ford responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2024

Not only was the service over the phone and in person impeccable (shoutout to Meagan #2 woot woot!) but they offered a ride back to my home after drop off if I needed one, fixed my car in just a few sho More

by Ciara Blossom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan # 2 and the guy who picked me up in tha Van , Greg Kimball, Steve Cargo
Sep 28, 2024 -

Maxwell Ford responded

Hi Ciara, thank you so much for your positive comments about Maxwell Ford! We look forward to your next visit! Take care!

September 24, 2024

Great service all the personnel were available for any questions. Andrew explained in detail all that was done to my vehicle. More

by jan.s.nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 29, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Thank you, and have a fantastic day!

September 23, 2024

excellent work as always. clean, comfortable waiting room. nice group of folks. no complaints. at all. (that's 15 words.) More

by jer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Sep 28, 2024 -

Maxwell Ford responded

Hello Jer, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2024

Second time buying from Maxwell and Troy and the experience was no pressure and comfortable. All went smoothly and timely. I would highly recommend Maxwell Ford and Troy. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey 5 Stars, John Evans 5 Stars
Sep 28, 2024 -

Maxwell Ford responded

Hi Mike, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2024

Meghan did a great job handling the service on my vehicle. Would highly recommend her. More

by Regular Joe.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan #2
Sep 28, 2024 -

Maxwell Ford responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

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