Maxwell Ford

Great service overall. Very prompt same day work. Service attendee (Andrew) explained needed services and was great to work with. I’d highly recommend this service group a Very prompt same day work. Service attendee (Andrew) explained needed services and was great to work with. I’d highly recommend this service group and dealership More

They were able to take care of what my truck need. Their customer representative was excellent. Their customer representative was excellent. More

Had a great experience with my sales rep Dylan buying my 1) year old daughter a car. He was super helpful and honest during the process. 1) year old daughter a car. He was super helpful and honest during the process. More

Picked up truck, performed service quickly and then returned truck. Updated me through the whole process. returned truck. Updated me through the whole process. More

Jonathan was the best! Explained all detail needed and will highly recommend him to all my friends. Explained all detail needed and will highly recommend him to all my friends. More

This is this most honest and reliable dealership in Austin. Thanks to Zach I was presented with amazing customer service and my problem was diagnosed. Thanks again. Austin. Thanks to Zach I was presented with amazing customer service and my problem was diagnosed. Thanks again. More

I was satisgied with help of Nicola Romano. He was realky helpful and explained me everything. He was realky helpful and explained me everything. More

Quick scheduling. Prompt and honest repairs. Zack is the best service manager I have worked with. Prompt and honest repairs. Zack is the best service manager I have worked with. More

We brought you truck in twice for repairs. The first even though there were over 70 codes on the app they say they couldn’t repeat the codes while driving. It set codes every time I drove it. The first even though there were over 70 codes on the app they say they couldn’t repeat the codes while driving. It set codes every time I drove it. And did not two blocks from leaving there. But the next we brought it in with the codes on the dash. They tested and got the codes. Then scheduled for us to bring it back. When my wife brought it back the guy who helped us wasn’t there and didn’t put any information in the computer so no one know we were even supposed to be there. They no idea that we had even brought it in and had the codes ran. They were supposed to have a retail car set up and didn’t. My wife drove almost an hour to have to turn around and come back. 15 minutes after she left they tried calling me in what seamed like an attempt to get my wife in trouble for being mad and leaving and telling me to have her turn around that the guy would hopefully be back the next day and could take care of it then. Well I’m paying the insurance on the rental car which is $40 a day for my truck to sit there and wait for someone to come back who knows what is going on? I don’t think so. Then the guy calls me two days later and apologizes and tells me to bring it in first thing Monday morning at 8:00. So we show up at 8:00 Monday and he tells me that I wasn’t supposed to be there that he told me he would call me when the rental car place had a car ready for me. Well first of all that never happened we both agreed on bringing it in at 8:00 on Monday morning. And needless to say that kinda pissed me off. Then we wait over an hour to be taken to the rental car company who still doesn’t have a vehicle ready and have to wait longer. Now so far it seams that the reprogramming they did has helped but why did we have to go through all the other xx to get service? And had to pay for a rental car for a week the first time and six days the second time. Oh and the first time they had us bring it in my truck sat for four or fives days before they even began to look at it. More