
Maxwell Ford
Austin, TX
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I took my Raptor here for an oil change and tire rotation as I usually do. The cost is never what the emails advertise, but that's just a minor annoyance. I drove my truck home afterward - 25 miles - and had as I usually do. The cost is never what the emails advertise, but that's just a minor annoyance. I drove my truck home afterward - 25 miles - and had noticed a leak. I wondered how the mechanic didn't notice it. You can smell a coolant leak before you see it. In the process of diagnosing the leak originated from the water pump, I noticed that the oil filter had baked on grime. I have a pic, but can't post it here so I'll post a Google review with the pic so you all can judge for yourselves. No way, IMHO, that pic shows a new filter with 25 miles on it. Confirm your service was done before you leave this dealer! More
Bought my 2021 Ford Expedition new at Maxwell when the vast majority of Ford dealers in the area had zero selection and were insanely price gouging. Maxwell had exactly what I wanted - plus! And no price vast majority of Ford dealers in the area had zero selection and were insanely price gouging. Maxwell had exactly what I wanted - plus! And no price gouging. I have had all my service done at Maxwell as well and I cannot recommend them enough. More
Megan was my advisor and she was quick and efficient and keep me informed on the whole process and time frame of everything and highly recommend her! keep me informed on the whole process and time frame of everything and highly recommend her! More
TRASH! !!!!!! John Sullivan is a criminal. Those under his direction lie at his behest. Find another dealer, these guys will screw you. They have parts chang !!!!!! John Sullivan is a criminal. Those under his direction lie at his behest. Find another dealer, these guys will screw you. They have parts changers, not technicians. More