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Maxwell Ford

Austin, TX

4.7
1,944 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,944 reviews

April 19, 2025

I like the level of service Maxwell provides. I called for service and had an appointment the next day as requested. Service was completed same day, communication was clear and concise. Thank More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evens
Apr 21, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

Great service ! I went for oil change and they didn't push me to buy extra service which I didn't need at the time. Very honest staff 👏 More

by jivaanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Apr 21, 2025 -

Maxwell Ford responded

Hi Jivaanish, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

friendly staff and nice waiting area. professional technician and keep the schedule pretty on time. More

by tricia_chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Apr 21, 2025 -

Maxwell Ford responded

Hi, we are so happy to read such a great review about Maxwell Ford! We're looking forward to your next visit with us!

April 19, 2025

I came in for a simple repair and I Got in and out very quickly. everyone was very friendly and the service desk was efficient and on point. More

by cecpack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Cole, Greg Kimball
Apr 21, 2025 -

Maxwell Ford responded

Hi, we really appreciate your positive review! We hope to see you soon!

April 18, 2025

The service department at this dealership is outstanding. Very courteous and pleasant personnel annd excellent service; good communication with customers and very comfortable waiting room. My customer servic More

by Npw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Apr 21, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. General Manager cchiv@group1auto.com

April 18, 2025

Excellent customer service and very knowledgeable and courteous service writer (Jonathan Munoz). Thanks for everything. More

by Joe Pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Apr 19, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

The service department is magical and the service specials are very helpful. I have been having my car serviced for 14 years and I trust them. More

by themissrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda , Greg Kimball
Apr 19, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

They were respectful, quick and did a very thorough job of fixing my transmission issue. More

by sheraz.mahmood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 19, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2025

My CMax was purchased 3/15 at South Point cash sale! They claimed to have serviced it before purchase! Numerous visit made to them regarding car performance!! No results. Nico came highly recommended More

by Shailer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Apr 18, 2025 -

Maxwell Ford responded

Hi Shailer, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2025

Andrew Sommerville took fabulous care of me -- he always does! My husband and I never worry when Andrew takes care of our vehicles. More

by themoster7399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
Apr 18, 2025 -

Maxwell Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!