Back

Maxwell Ford

Austin, TX

4.7
1,831 Reviews

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 1,831 reviews

February 26, 2025

The young lady that helped me was very helpful and very nice. Service was good and fast. Let me know everything I needed to know before I left. Really appreciate the military discount. More

by jesusalaniz1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltran
Feb 28, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with Cindy! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2025

Fast and efficient. Andrew was great, informative and friendly. I’ll be back. Great job! More

by Shannon Castleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Greg Kimball
Feb 28, 2025 -

Maxwell Ford responded

Hi Shannon, we're happy to hear you had such a positive experience with Andrew! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2025

My service advisor was amazing… andrew. He was a great guy, clear, and helped me get in and out with a lot of work done - brakes, rotation, alignment, oil, filters, wipers…. All within 3 ho More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Summerville
Feb 28, 2025 -

Maxwell Ford responded

Hello Michael, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2025

Dealership is great and always assisting with questions and the answers as well great service More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Feb 28, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Feb 28, 2025 -

JP responded

Maxwell Ford in Austin, TX is great. Service Department always does great quality work and any questions that come up, they respond with reasonable answers. Shaff was assisting me with my service and good customer service as well.

February 24, 2025

Used the Valet and worked good for morning pickup, however, the afternoon did not work and needed to get ride in the afternoon defeating purpose of valet service. Also, had advisor leave for day and d More

by chrispapick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 28, 2025 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the information provided below. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. John Sullivan Service Manager Maxwell Ford (512) 916-2636 jsullivan@maxwellford.com

February 24, 2025

Richard was so helpful with me to finding my dream car. I never once felt nervous or uncomfortable. More

by bwaddell38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 28, 2025 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2025

First time customer. Good communication and customer service. Kept me informed about the status of my car More

by Jfoery02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember , Greg Kimball
Feb 24, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2025

When you arrive for your scheduled service appointment, you are always greeted quickly. Nice waiting area with coffee options. Work is always completed in a reasonable amount of time More

by mjeeljefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 24, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Came In for services Johnathan was very quick and helpful. Kept me updated throughout my wait time! More

by Felix Jaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Munoz
Feb 21, 2025 -

Maxwell Ford responded

Hi Felix, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

They were fast, courteous, and detailed. I am very pleased with the service I received. More

by ARodregous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Feb 21, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! We look forward to your next visit! Take care!