
Maxwell Ford
Austin, TX
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I like the level of service Maxwell provides. I called for service and had an appointment the next day as requested. Service was completed same day, communication was clear and concise. Thank I called for service and had an appointment the next day as requested. Service was completed same day, communication was clear and concise. Thank to the service advisor and the tech working on my F250 More
Great service ! I went for oil change and they didn't push me to buy extra service which I didn't need at the time. Very honest staff 👏 I went for oil change and they didn't push me to buy extra service which I didn't need at the time. Very honest staff 👏 More
I came in for a simple repair and I Got in and out very quickly. everyone was very friendly and the service desk was efficient and on point. quickly. everyone was very friendly and the service desk was efficient and on point. More
The service department at this dealership is outstanding. Very courteous and pleasant personnel annd excellent service; good communication with customers and very comfortable waiting room. My customer servic Very courteous and pleasant personnel annd excellent service; good communication with customers and very comfortable waiting room. My customer service person was Dillon Cole and he was top-notch. The service was also completed very timely. The only less complimentary thing I would say about the dealership itself, is that when I originally called, the person who answered the phone was seemingly totally disinterested in talking to me and answering any questions. You would have thought she didn’t care to have a job at all. It was quite offputting, but I really needed to take my car to a Ford dealership and it was the one closest to my house. They need to improve their front of house personnel so they do not turn off potential customers. More
The service department is magical and the service specials are very helpful. I have been having my car serviced for 14 years and I trust them. specials are very helpful. I have been having my car serviced for 14 years and I trust them. More
My CMax was purchased 3/15 at South Point cash sale! They claimed to have serviced it before purchase! Numerous visit made to them regarding car performance!! No results. Nico came highly recommended They claimed to have serviced it before purchase! Numerous visit made to them regarding car performance!! No results. Nico came highly recommended by Sid Newcomb! Nico far exceeded the service I was getting South Point. At 73 I had many concerns about this vehicle! Like me Nico’s service is exactly what I do when people ask of me 100+++%. Sid and I left very satisfied thanks to Nico! More