
Maxwell Ford
Austin, TX
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Jackie W. is an excellent service advisor who is friendly and knowledgeable and always takes excellent care of me and my vehicle! is an excellent service advisor who is friendly and knowledgeable and always takes excellent care of me and my vehicle! More
I was unimpressed with the sales person Raphael Lee. He was so rude when I was trying to buy my first car and never answered any of my questions he just kept telling me stuff I already knew and refused He was so rude when I was trying to buy my first car and never answered any of my questions he just kept telling me stuff I already knew and refused to work with me on the price. The only reason I bought the car was 1. I wanted this specific car and 2. The manager Daniel was willing to work with on the price and answer my questions. Daniel really went above and beyond to make me feel good about making my car purchase and I couldn’t be more thankful. But Raphael this dude didn’t even wanna do business and showed lack of care. My advise if you use Maxwell Ford don’t talk to Raphael he is a slimy, manipulative, and straight up lier. So the only thanks I have is to Daniel the manager. More
Good dealership. Service is normally consistent. Wish they were not commissioned based because at times they add service items without my knowledge. Service is normally consistent. Wish they were not commissioned based because at times they add service items without my knowledge. More
I live 5 miles from Ford in Badtrop and will travel 25 miles to this Ford in Austin always excellent experience with guys that work here . Especially Jonathan my tech who has helped me several times. Ver miles to this Ford in Austin always excellent experience with guys that work here . Especially Jonathan my tech who has helped me several times. Very experienced and knowledgeable. More
Kyle was extremely helpful in the process of getting our 2019 Ford edge repaired! He kept me updated on all aspects of the job. 2019 Ford edge repaired! He kept me updated on all aspects of the job. More
I was amazed when I drove up to the dealership and saw the volume of vehicles, it was incredible! I had already worked with a salesman but when I got out of my truck, there were a few super nice salesmen the volume of vehicles, it was incredible! I had already worked with a salesman but when I got out of my truck, there were a few super nice salesmen quick to offer help, they directed me to the salesman I was dealing with. This was an all around great experience, Jose Ochoa was a great salesman and just a great guy to deal with. More