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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,702 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,702 reviews

December 17, 2024

Kameron and team did a great job very professional and friendly team definitely. No problems and highly recommend! More

by Holla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron
Report | Print
Dec 20, 2024 -

Maxwell Ford responded

Hi Holla, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2024

Always prompt and courteous. Employees are friendly and helpful. Service techs provide quality work. Never regretted my vehicle purchase. More

by tpsmitty56y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon (Service Advisor), Greg Kimball, Steve Cargo
Report | Print
Dec 15, 2024 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! We look forward to your next visit! Take care!

December 14, 2024

Jackie Wiora always lends herself to treat me in a very professional and courteous manner and takes care of my vehicle needs promptly. More

by ELISANDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Report | Print
Dec 15, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We hope you have a great day!

December 14, 2024

Good experience having my car serviced this morning. Attentive and helpful attendants. Fast and efficient service. Good coffee More

by Car girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female
Report | Print
Dec 16, 2024 -

Maxwell Ford responded

Hi, thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

December 14, 2024

Jackie is the best in service! Keeps me up to date and explains the process while setting proper expectations. More

by sbara2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Dec 16, 2024 -

Maxwell Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2024

Had great past experiences with the service dept at this location. Today brought in my vehicle for oil change & tire rotation. Left the appointment and the tires had not been inflated to spec. Additionally, More

by Bronco22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaff Sheikh
Report | Print
Dec 20, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the information provided below. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. John Sullivan Service Manager jsullivan@maxwellford.com

December 13, 2024

Had a great experience with Shaff. Always impressed with the professionalism and level of service here. More

by mshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
Report | Print
Dec 15, 2024 -

Maxwell Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

John (service rep) was very helpful explaining why the recommrnded follow-up services were needed. He was knowledgesble, courteous, prompt. More

by Bob Sandera
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A, Greg Kimball, Steve Cargo
Report | Print
Dec 13, 2024 -

Maxwell Ford responded

Hi Bob, we are glad John could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2024

I originally had some issues with my new truck and the issue was not resolved very quickly. However, I brought the truck back and working with Kameron in the Service Center restored my faith in Maxwell. T More

by jfogarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron
Report | Print
Dec 13, 2024 -

Maxwell Ford responded

Hi, we are very happy Kameron could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2024

They were kind, honest, and willing to work with me and my financial needs. I would recommend this place to anyone More

by Jehernandez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
Report | Print
Dec 14, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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