Maxwell Ford

Extremely Professional I would recommend Maxwell Ford to anyone whether you are old school or you like to shop on the internet. In particular, Jeff Lynch is an outstanding I would recommend Maxwell Ford to anyone whether you are old school or you like to shop on the internet. In particular, Jeff Lynch is an outstanding sales consultant and is excellent to work with. I recommend asking for him, if you haven't already. More

Excellent buying experience Christopher helped us with our new Ford explorer and he showed us various options within our budget. We were able to get the vehicle for a good price. Christopher helped us with our new Ford explorer and he showed us various options within our budget. We were able to get the vehicle for a good price. More

Still waiting on a canceled extended warranty and gap insura Horrible liars, They do not return phone calls and do not do what they say they are going to do. People dealt with some finance lady named Djemma an Horrible liars, They do not return phone calls and do not do what they say they are going to do. People dealt with some finance lady named Djemma and Business manager Fernando horrible!!!!!!!!!!!!!!!!!!!!!!!!! Stay far away from this place More

Car has been there 3 weeks. No sympathy for a loaner. They stated the part would take a while to get in and they said it would be 10 business days at the latest. NOW they are saying it is not going to be They stated the part would take a while to get in and they said it would be 10 business days at the latest. NOW they are saying it is not going to be done for another week?! This is THEIR fault for not keeping on top of the work. There is no alternative means for transportation to and from work for us. We had to take weeks off and it has hurt company productivity so much. Now it is going to be a month that the car has sat there and they said oh yeah you can just take the car back since it is drivable but there will be no ac or no radio. NO WE TOOK IT IN TO GET FIXED NOT TO BE GIVEN EXCUSES AND NO ALTERNATIVE VEHICLE. THIS IS COMPLETELY UNACCEPTABLE. I HAVE NEVER SEEN THE AUDACITY OF A SERVICE WRITER TO SAY THAT. GRAY IN THE SERVICE DEPT HAS LET US DOWN AND PUT US THROUGH A FIASCO NO ONE SHOULD DEAL WITH. PLEASE STAY AWAY. More

Excellent! Chris in the Internet department made the while buying process seemless. Called about a car, told him the price we needed it at and he made it happen. Chris in the Internet department made the while buying process seemless. Called about a car, told him the price we needed it at and he made it happen. My parents love their Taurus. Will be making the trip from New Braunfels again to work with him! More

Fast, fair I was in and out in a reasonable time. I was charged a fair price. I had a better experience than I had a few years ago. I was in and out in a reasonable time. I was charged a fair price. I had a better experience than I had a few years ago. More

Thanks for putting me in my dream car! Since I was Teen I always wanted a Honda S2000. It was hard finding one now in great condition and at a reasonable price but I was able to find one in Since I was Teen I always wanted a Honda S2000. It was hard finding one now in great condition and at a reasonable price but I was able to find one in Austin at Maxwell Ford. I just moved to Houston, I owed $19,700 on my Jeep and my co-signer was in Michigan...it was complicated to say the least. They gave me a great trade-in deal which covered almost all of what I owed and with a little bit of magic I was in my pristine conditioned S2000 driving back to Houston with the biggest smile on my face. Thank you and a special shout out to David Terrel and Howard for their terrific salesmanship and thanks to Tyler for crunching those numbers! More

Good the second go around Update.....Mike Rogers and Paul rectified the situation by comping me a rental car and taking care of my car the following day. I appreciate the se Update.....Mike Rogers and Paul rectified the situation by comping me a rental car and taking care of my car the following day. I appreciate the service but wished it would have been taken care of the first day I took in my car in for service. My fist visit after purchasing a new car was not a good. After having to wait two weeks for a scheduled appointment, I brought my car in at 8AM. I was supposed to meet Brant, but he was not in? I met with Paul and gave him a detailed list of my issues. After waiting 10 hours and not hearing anything from the service department, I called Paul's direct line and he did not answer. When I finally reached Paul after calling the main service line, he informed me that they did not get to my car today??? What's the point of having an appointment and why didn't I get a call to update me? As you can understand I was frustrated and upset, but appreciated the dealership doing the right thing and taking care of the issue in the proper manner. Thanks again for rectifying for a bad situation More

review Ford is th he best car place ever and has good service ever and I will tell everyone about the services and ford make you fill at home Ford is th he best car place ever and has good service ever and I will tell everyone about the services and ford make you fill at home More

Excelent Buying Experience David Terrel at Maxwell Ford is the best car salesman I have ever met. I felt so very comfortable, no rush, no closing pressure. Fantastic product kn David Terrel at Maxwell Ford is the best car salesman I have ever met. I felt so very comfortable, no rush, no closing pressure. Fantastic product knowledge and a passion for the Ford Product line. David has an awesome personality and is very comfortable to work with. David really found the best deal for me both on the trade in and on the new purchase and alerted to me Ford discounts for financing that I would not have known about. I feel in good hands with David Terrel. This was the 2nd vehicle I have purchased from him. Reffered him to my friends who also bought from him and had a fantastic experience as well. More