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Maxwell Ford

Austin, TX

4.7
1,727 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,727 reviews

October 10, 2024

Jonathan was great. Professional, friendly, kind and knowledgeable. The process was smooth. Great service and I didn’t even have to leave the lot. More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 13, 2024 -

Maxwell Ford responded

Hello Eli, we're happy you found Jonathan to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Jackie is my go to service advisor, she’s been taking care of my vehicles for years. Always appreciate her help. More

by Austin York
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakie Wiora
Oct 13, 2024 -

Maxwell Ford responded

Hello Austin, we're happy you found Jackie to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2024

Great service and timely. Service advisor was great and responded quickly when the service was completed. More

by Dale.klein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltran
Oct 13, 2024 -

Maxwell Ford responded

Hi Dale, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 09, 2024

Always a great experience at Maxwell ford! From dealership to vehicle maintenance, they always make sure to meet your expectations! More

by kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 13, 2024 -

Maxwell Ford responded

Hi Kelsey, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 08, 2024

My first maintenance appointment. All employees are pleasant, informative and helpful. Fast and efficient. Great service. More

by laural_jimenez
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cameron Chenie
Oct 12, 2024 -

Maxwell Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2024

The technician was an absolute idiot the way that he installedThe alternator. The process of how he changed, the alternator xxx backwards. Without changing the battery, he ran codes and got a bunch of f More

by daniellejchavez98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Mollins
Oct 12, 2024 -

Maxwell Ford responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (512) 443-5000. We look forward to hearing from you.

October 08, 2024

I brought my truck in for an oil change and tire rotation. Tires were not rotated, explanation, could not find the lock for the lug nuts. Paper work said aired to manufacturers recommendation. F More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Oct 12, 2024 -

Maxwell Ford responded

Hi Wade, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 443-5000 when you have a chance. Thank you, and we look forward to hearing from you.

October 07, 2024

First time bringing my truck to Maxwell Ford for service and the experience was great. Kameron my service advisor is what made the experience so good. From my very first phone call with Kameron to the very More

by keithbrianfredrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron, Schreef
Dec 13, 2024 -

Maxwell Ford responded

Thank you for your 5-star review!

October 06, 2024

It's where I take my truck for service and it's the place I have bought my 2 trucks from. More

by daholma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 12, 2024 -

Maxwell Ford responded

Hi, thank you so much for the positive review! We hope you have a great day!

October 04, 2024

Commination is top notch. Thanks Ford, great service!! Very helpful and knowledgeable. I would recommend More

by eric.mendoza007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan , Greg Kimball, Steve Cargo
Oct 07, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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