Maxwell Ford

Fast easy friendly service What a great dealership! Craig McClain helped us and made the whole buying process a breeze definitely would recommend to anyone looking to purchase a What a great dealership! Craig McClain helped us and made the whole buying process a breeze definitely would recommend to anyone looking to purchase a new vehicle! More

Great service and quick oil change Maxwell Fords quick lane helped me get my Honda Odyssey serviced in a short amount of time. Thanks guys for the quick oil change and most of all for Maxwell Fords quick lane helped me get my Honda Odyssey serviced in a short amount of time. Thanks guys for the quick oil change and most of all for the friendly service. More

A Satisfying Used Car Buying Experience! My husband and I saw Maxwell Ford's internet ad for a car we were interested in, We stopped by, test drove the vehicle, and soon began a pleasant nego My husband and I saw Maxwell Ford's internet ad for a car we were interested in, We stopped by, test drove the vehicle, and soon began a pleasant negotiation with Wade Pistole, our salesman. He was not at all high pressure in his approach. He was fair and exceptionally helpful, before and after the purchase. Of special note, because we were buying an older model Porsche, Wade brought the Manager of Sales, Ed Sevillano, over to talk with us, as he is quite knowledgeable about Porsches. Ed provided information about maintenance and upkeep of the car from a seasoned perspective, and we felt throughout that both men wanted us to be well-informed for our sakes and for the car's sake too. I have to say that this experience was actually fun! Wade and Ed are great guys. We appreciate them both. More

Deceptive, lack of integrity & vintage shady practices. This was the worst experience ever in searching for a vehicle. They tried to cheat me on the value of my trade-in by saying that there was a check eng This was the worst experience ever in searching for a vehicle. They tried to cheat me on the value of my trade-in by saying that there was a check engine light when they test drove it. Since it's a BMW, they wanted me to take it to a BMW dealership to have it checked. However, when i got into my car to leave... there was no such light! I took it to the BMW dealership (which was 20+ miles away) and they said there's nothing wrong with it & that there's nothing to check since the light wasn't on. (which is what i told the ford dealership before). The person who checked my BMW at their dealership gave me her card for the Ford dealership to contact her in the event they had any questions. So i take it back to the ford dealership, and they said the light was on again and it would drop my trade-in value significantly! Now if anyone can explain how that light magically comes on when they're appraising it, but doesn't come on when i leave nor over the next two days... but when they appraise it again, its on?! Long story short, i know when business are acting in a manner to maximize on an opportunity & that's exactly what they tried! Such classlessness & a tremendous lack of integrity in their processes. Could've just been my experience, but that was total BS and a huge waste of my time! More

Deceptive Internet Price, Old School Dealer Games After seeing a great price on an internet advertisement for an F150 truck, I called and spoke with a salesman to confirm the inventory was available a After seeing a great price on an internet advertisement for an F150 truck, I called and spoke with a salesman to confirm the inventory was available at the stated internet price before visiting and they said yes. I test drove and was then told of $1,800 of dealer add-ons (unadvertised) that I would have to pay for and they would only do the deal if I took a low ball price on a trade-in.. When I asked them to remove the trade-in from negotiations, they actually refused to do the deal altogether unless I traded in because they would lose money at their advertised price plus the $1,800. They played all sorts of games (back to the manager 4 times) that I thought dealers gave up in the dark ages. I guess they thought we had spent so much time we would not go elsewhere. Then they had the gall to say all dealers do the same thing and include unadvertised add-ons like they do. That was the biggest lie. We went to Covert at 183 and got a price less than Maxwells advertised teaser price (with the $1,800 dealer add-ons). No games (back and forth to the manager). Picked our truck and closed the deal in 90 minutes. Don't waste your time with Maxwell, go see Covert. More

Wade Pistol I walked in wanting an affordable, dependable and reasonably priced car for my family and I... I had concerns that we couldn't get into a car that m I walked in wanting an affordable, dependable and reasonably priced car for my family and I... I had concerns that we couldn't get into a car that meant our needs and requirements. But wade sat us down and spoke with us for about 10 minutes. Got a feel of what we wanted and he put us in a great car with low miles that we love.. thanks Wade pistol! I would and have recommended Maxwell ford! Jeff Wilson More

Horrible Dealership I purchased a brand new Edge from Maxwell and after 108 days it started having electrical and transmission problems. I have taken it to the service d I purchased a brand new Edge from Maxwell and after 108 days it started having electrical and transmission problems. I have taken it to the service dept a total of 6 times and the issues have not been resolved. They have had to replace the entire engine on a vehicle that only has 6256 miles on it. I wrote the GM Bill Scott, who just passed me off to Jim May. All I've gotten is a sincere "we're sorry," from Jim, nothing from Bill, and still no vehicle for me! VERY DISAPPOINTED at being treated this way. Has anyone out there gotten any kind of resolution from Group 1 Auto? If so, please email me! More

Horrible Frank was horribly rude and took forever. He also tried to con us into getting a warranty that we already had. He gave us he wrong paperwork to fill o Frank was horribly rude and took forever. He also tried to con us into getting a warranty that we already had. He gave us he wrong paperwork to fill out. We plan to go somewhere else to actual purchase our car. Frank is not trustworthy. So frustrated. More

Very Satisfied I had an excellent experience with Maxwell Ford. They were able to get me more value for my budget than any other dealer in the area. I'm very happy w I had an excellent experience with Maxwell Ford. They were able to get me more value for my budget than any other dealer in the area. I'm very happy with my vehicle purchase and highly recommend this dealership. More

Horrible and high pressure Do not buy a vehicle from here. Very very high pressure, false promises and after you leave, you may as well be a piece of dirt. I will never do bus Do not buy a vehicle from here. Very very high pressure, false promises and after you leave, you may as well be a piece of dirt. I will never do business with these rip off artists again More