Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maxwell Ford
Austin, TX
1,935 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,935 reviews
January 28, 2025
I love Maxwell Ford! Having been in the business I know a great dealership when I see one. Every employee that I have dealt with has been genuinely happy to help me. Clea Having been in the business I know a great dealership when I see one. Every employee that I have dealt with has been genuinely happy to help me. Clearly the is positive culture from the top down here. They clearly communicate, call when they say they will, make it super easy to bring my truck in for service with valet pickup and drop off. I will definitely buy my next F150 here. Great service department!! More
by Paul
Employees Worked With
Zishan
January 27, 2025
We brought our car in and Lynn approached us, si kind and friendly. We felt at home. She had the car tested and had a few issues taken care of. The car is working GREAT now. Thank you Lynn. We will be lookin friendly. We felt at home. She had the car tested and had a few issues taken care of. The car is working GREAT now. Thank you Lynn. We will be looking for you if we need to go back. Lynn, You are Outstanding and so professional. Thanks, Alice Tafoya More
by naomi.tafoya25@gmail.com
Employees Worked With
Lynn Thurmoond
January 27, 2025
Megan Christensen has always been a great resource when it comes to regular maintenance for my vehicle, on time, very understanding, very thorough, but most of all her customer service is second to none in it comes to regular maintenance for my vehicle, on time, very understanding, very thorough, but most of all her customer service is second to none in the industry. More
by Garrett
Employees Worked With
Megan Christensen
January 25, 2025
Quick drop-off, shuttle service, and vehicle delivered to my home when the service was complete.Oil service, brake flush, tire rotation, and alignment were all completed in a timely fashion. No reservation r my home when the service was complete.Oil service, brake flush, tire rotation, and alignment were all completed in a timely fashion. No reservation required. More
by Brent
Employees Worked With
Shaff Sheikh
January 25, 2025
Our Ford Explorer had to be repaired for a second time. The warranty for the sunroof that was repaired in 2023 was not honored. Our car was kept almost 3 weeks. We had to rent a car and that too turned out The warranty for the sunroof that was repaired in 2023 was not honored. Our car was kept almost 3 weeks. We had to rent a car and that too turned out to be a bad experience. We also took it in for a recall and were not told until it was taken in, that the part wasn’t available. We had to pay for an Uber to go pick up the rental car. We did not receive updates unless we initiated it. We are very unhappy with the service department of Maxwell Ford. We originally bought this car from Maxwell Ford. We no longer trust service to be done on our Ford Explorer at Maxwell Ford. More
by Robin McAfee
Employees Worked With
Milo
January 25, 2025
Maxwell ford is a very nice and clean facility and we were greeted right away and got a great service from Hunter and Djemma great people very professional, we will definitely recommend Maxwell ford to o were greeted right away and got a great service from Hunter and Djemma great people very professional, we will definitely recommend Maxwell ford to other people. More
by kok.klaus
Employees Worked With
Can’t remember
