
Maxwell Ford
Austin, TX
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Don't waste your time when considering this dealer. The only thing they care about is themselves, they could care less about the buyer. They seem nice up front but beware, they will rope you into "a go The only thing they care about is themselves, they could care less about the buyer. They seem nice up front but beware, they will rope you into "a good deal" and stick it to you in the end. It all started out with a $350 monthly care payment and at the end they tried to screw me with a $500 monthly payment with warrenties and other BS. They wouldn't budge on a used vehicle price that was already priced higher than what Kelly Blue Book suggested. All in all, don't waste your time I will not be going back their and spreading the word to others about my experience. More
Requested service for a periodic noise located near transfer case on 2006 F-150 4x4 only when truck was in 2 wheel drive. I told them that it was possibly the IWE solenoid and this should be inspected transfer case on 2006 F-150 4x4 only when truck was in 2 wheel drive. I told them that it was possibly the IWE solenoid and this should be inspected first. Dealership replaced entire rear end in truck for over $2400.00. Noise is still there and never went away. Attempts to speak with a knowledgable Service Writer or Tech only gets me placed on hold or voice mail. I never get a call back. I live in El Paso and my son is living in Austin. Very difficult for me to go in personally. Stealership at it's finest!!! More
The process in buying a new vehicle at Maxwell Ford was seamless. Stacy Johnson is an outstanding salesperson; responding to my emails, calls and concerns. I highly recommend Maxwell Ford and Stacy for y seamless. Stacy Johnson is an outstanding salesperson; responding to my emails, calls and concerns. I highly recommend Maxwell Ford and Stacy for your next Ford purchase. More
Denny Tharp at Maxwell Ford was someone that created a great sales experience for me. I was looking to get a new car and had a pretty good idea of what I wanted to get. He didn't try to upsell me to a car great sales experience for me. I was looking to get a new car and had a pretty good idea of what I wanted to get. He didn't try to upsell me to a car out of my budget of something I didn't want. He was very thorough and helped me get to a price I was comfortable with. He even walked into the finance office with me and set the expectation for them to give me the best rate. More
We came to this dealership because we bought car few year ago. We was just looking, Sergey start help us showing Fusion and we fall in love with car. Thanks Sergey make it easy on us and help us get car we w ago. We was just looking, Sergey start help us showing Fusion and we fall in love with car. Thanks Sergey make it easy on us and help us get car we want. Will recommend to all my friends. More
I had a Subaru Outback and it was not cool or hip enough for what I wanted! I found an amazing deal at Maxwell and Ryan and Jemma helped me make sure that my purchase of another car only 6 months later woul for what I wanted! I found an amazing deal at Maxwell and Ryan and Jemma helped me make sure that my purchase of another car only 6 months later would not eat my lunch. They helped make my negative equity basically disappear and I even got to lower my monthly payments without extending the life of my loan. This was the best purchase and best process ever. So smooth! Was not high pressure and made me feel comfortable. More
I went in to maxwell ford on black friday hoping to find a good deal but I didn't I found something even better. My sales man Edgar helped me find the best car to meet my needs with all the extra luxury I a good deal but I didn't I found something even better. My sales man Edgar helped me find the best car to meet my needs with all the extra luxury I wanted. on top of that he helped me get a ton of rebates from ford and showed me that with the company I worked for I got a corporate discount. I initially went in with the intention of not paying more than 30k for a brand new car. Well I didn't I got it a little over twenty and then he helped me find financing for days until we found a bank that gave me a better deal than I could of imagined. Now I have a brand new luxurious car with a payment that doesn't break the bank. I didn't get a good deal with Edgar I got the best deal possible. I wouldn't consider going anywhere else from now on. He's a car sales man on the customers side. More
David worked hard to get me the truck I wanted exact options- Best price in Texas- Friendly- steady and impressed me with his clarity on price and attention to detail with what I wanted. Several others options- Best price in Texas- Friendly- steady and impressed me with his clarity on price and attention to detail with what I wanted. Several others tried to get me to accept some other unit- He just stuck to what equipment I asked for ( which was all options) More
We visited other dealers before visiting Maxwell Ford. Each dealer we visited would tell you one thing and then after spending hours there, they would not follow through. It was (what we thought) the "typ Each dealer we visited would tell you one thing and then after spending hours there, they would not follow through. It was (what we thought) the "typical" car buying experience. We found the car we wanted on line at Maxwell Ford's website and called and spoke to Edgar Cruz before we planned on driving down. He was very responsive and called us back within minutes to confirm the car was available. When we arrived we were greeted right away and everyone we saw asked us if we had been helped yet. Edgar was wonderful! He wasn't pushy, knew what we were looking for and what we wanted for our trade. Maxwell Ford gave us everything we wanted...the exact amount we asked for on our trade, a great deal on our pre-owned Altima and working with Edgar made our entire experience even better. I would recommend Edgar to anyone who is looking for a new or pre-onwed car. He is very knowledgable and will work hard to make you happy. We had to wait a bit for the finance department but Edgar kept on checking with us and made sure we were doing OK. Overall this was the most pleasant buying experience we have ever had. It was worth the drive from Round Rock to South Austin. We will be back when we are in need of another vehicle. More
I bought my new Explorer from Tyler at Maxwell Ford and it was a great experience! Tyler was very knowledgeable, friendly, and professional. He was happy to help me choose the exact vehicle I wanted and wa it was a great experience! Tyler was very knowledgeable, friendly, and professional. He was happy to help me choose the exact vehicle I wanted and was patient throughout! I love my Explorer and everyone at Maxwell Ford was great! Excellent customer service! More