Maxwell Ford

Great service! Anthony was a great help! I went in to get my oil changed and I was in and out in a flash. Thanks for your service. Anthony was a great help! I went in to get my oil changed and I was in and out in a flash. Thanks for your service. More

Excellent Wang Rafael Estrella was very helpful al sales process of ny new Ford Fusion S, everything was great even the finance people very helpfull im very happy Rafael Estrella was very helpful al sales process of ny new Ford Fusion S, everything was great even the finance people very helpfull im very happy More

Service Dept I've been using this dealership for many years now since I purchased an '08 Expedition there, and now owning. '17 F150. Service member Jackie is very I've been using this dealership for many years now since I purchased an '08 Expedition there, and now owning. '17 F150. Service member Jackie is very attentive and provides consistently great customer service. More

Great experience I went in for an oil change and I was approached as soon I as drove up. Very polite and professional staff. I was expecting a wait of an hour or more, I went in for an oil change and I was approached as soon I as drove up. Very polite and professional staff. I was expecting a wait of an hour or more, but I was out in less than 30 mins. As I was waiting, I noticed the maintenance crew cleaning the service station driveway. The entire building just felt clean and maintained properly. My service advisor, Keith, was very informative. We did a walk-around my car just to point out things that I should keep an eye on. He even gave me a heads-up that I'll be needing new tires relatively soon. It was a great experience. More

Warranty work It was a pleasant trip to the car dealership. The staff was very friendly and the truck was delivered before the time that was quoted. Good surprise!! It was a pleasant trip to the car dealership. The staff was very friendly and the truck was delivered before the time that was quoted. Good surprise!! More

First Service I bought a 2016 Ford Taurus in June 2017, and I had a dead battery in August, 2017. I called them up after getting a jump and headed to the dealership I bought a 2016 Ford Taurus in June 2017, and I had a dead battery in August, 2017. I called them up after getting a jump and headed to the dealership. They got me in and I waited about 2 hours, and this issue was "out of my warranty". Luckily, they replaced my battery free of charge and I couldn't be more grateful!! Great job coming thru guys!!! More

Very good A very good sell service friendly place to come especially Rafael and David Castillo highly recommend good deals Maxwell ford is the place to come A very good sell service friendly place to come especially Rafael and David Castillo highly recommend good deals Maxwell ford is the place to come More

Unsatisfy customer My service advisor Mr. Anthony Vento is a dishonest employee at Maxwell Ford and shouldn't be anybody's service advisor. I took my SUV there to be ser My service advisor Mr. Anthony Vento is a dishonest employee at Maxwell Ford and shouldn't be anybody's service advisor. I took my SUV there to be service and before I took it to them, I talk to Mr. Vento and ask him about what discounts do they have if he service my vehicle. Also I ask him if they have military discounts. He told me, "YES" a 10% discount, also, wheel alignment discount $59.99. When I went to pick up my vehicle my bill was $1549.69. He didn't give me my military discount or the wheel alignment discount of $59.99. The only discount I received was some FDA VIP DISCOUNT. Mr. Vento told me that he had already factor the military and the wheel alignment discount into the price already. Which was a lie. He also tried to tell me that the labor should of took 7hrs, but only took 6hrs. He said that was my discount. If I haven't had my wife with me and wasn't tired because I just got off work, things probably would of went a little different. I also started to go back and ask to speak to the General Manger. I wouldn't recommend Mr. Vento to be anyone service advisor. Whenever I take my Cadillac in for service, all my discounts shows on my invoice. Also I might be taking my vehicle back because I have this vibration in my front end that I didn't have when I took my vehicle in for service. I will be requesting a different service advisor. Other than that, the rest of the staff there st Ford are great peoples. More

Professional and fast recall service Jackie Wiora got me in and out quickly, she even gave me a recommendation on a spot I could get lunch delivered from while I waited. Thanks! Jackie Wiora got me in and out quickly, she even gave me a recommendation on a spot I could get lunch delivered from while I waited. Thanks! More

Car Repair I called several Dealerships in the area and this one gets 100% satisfaction. Anthony in service was very friendly and had my car fixed and operating I called several Dealerships in the area and this one gets 100% satisfaction. Anthony in service was very friendly and had my car fixed and operating for my daughter in several days. I also like that this dealership have an on site rental service if needed. On a scale 1-10. Maxwell Ford deserves a 10 the best in Austin area. More