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Maxwell Ford

Austin, TX

4.7
2,006 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,006 reviews

August 18, 2017

Great service, but Be sure to follow up with updates daily or they won't work on your vehicle. I know they're busy, but they definitely move others in front and if you d More

by Tres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
August 18, 2017

Transmission Service I was having problems with my transmission. My car is 6 years old with over 100k miles on it. Maxwell fixed it in a timely manner at no cost (under wa More

by LittleRedCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
August 18, 2017

Friendly, knowledgeable, and flexible folks Great people, very friendly and willing to work with you. It was a pleasure to work with Johnathon, and be his first ever sale! Along with Eric, did More

by GuyVBarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Rodrigues, Eric Lincoln
August 18, 2017

Why make an appt? We called and scheduled a 1:30 appt when we arrived at 1:20 was informed they were running behind it would be an hour and half It ended up be a3hour More

by Why
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
August 17, 2017

Service on my Ford F150 Jackie Wiora was my service rep. Not only did she get me a rental when I asked, if it was at all possible to get me a vehicle equivalent to what I nee More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
August 17, 2017

David Castillo was great! Helped with all questions! Overall good experience. Didn't try and hassle. Had a great buying experience. David Castillo was very knowledgeable and useful for questions asked. I More

by CV2114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
August 17, 2017

Service review I've had my car serviced here several times before(just for oil changes, tire rotations etc.) let me tell you our service advisor was amazing! She was More

by Nick1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney Day
August 17, 2017

The extra mile Zach Krischke at Maxwell Ford went the extra mile and beyond the call of duty for me. He made sure I left completely satisfied with the vehicle I need More

by Bull751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Krischke
August 16, 2017

Easy and pleasant service The service department has really gone out of their way to keep my car in good running order. We go to Maxwell Ford regularly for oil changes and othe More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacklyn Wiora
August 16, 2017

60,000 checkup John and the other guys at Customer Service went above and beyond when I brought my Ford Explorer for a 60,000 mile checkup. There were a couple issu More

by FordExplorerSport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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