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Maxwell Ford

Austin, TX

4.7
1,724 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,724 reviews

October 22, 2024

Matthew Maurer did an excellent job taking care of our vehicles search and purchase. He listened to our needs and managed every step of the process with precision. He even lined up loaner cars without m More

by Centex Ford Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Maurer
Oct 25, 2024 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Thanks again for the recommendation, and have an amazing day!

October 22, 2024

My service rep is one of your best assets! I purchased a brand new escape and had to bring it in several times during the first 4 months. Needless to say this was very distressing to have thes More

by whitebuffalo1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Oct 25, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2024

Very nice environment everybody was friendly, and helpful. Great customer service with Eddie sifuentes. Offered me great price for my budget More

by Rhomar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie sifuentes , Greg Kimball, Steve Cargo
Oct 25, 2024 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 22, 2024

I have used Maxwell many times and am very happy with the service. The repair is always done properly and I am treated as a valued customer. Thanks Jackie! More

by Rexm7030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, Greg Kimball, Steve Cargo
Oct 25, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We hope you have a great day!

October 21, 2024

They are always helpful and timely. I appreciate the quality work they do as well. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
Oct 25, 2024 -

Maxwell Ford responded

Hi Sam, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2024

Great customer service. Everybody was very friendly, and informative. Great rates and pricing definitely recommend More

by Rhomar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Oct 25, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 19, 2024

I was the first in line. Very welcoming staff. Truck was out in less than half an hour and delivered clean. More

by Michael C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Oct 22, 2024 -

Maxwell Ford responded

Hi Michael, we are so happy to read such a great review about Maxwell Ford! We look forward to your next visit! Take care!

October 18, 2024

Maxwell has anowledgeable, communicative, and helpful staff. They explained everything well and the repair was finished in a reasonable timeframe More

by rickmyers328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schaff Sheikh, Greg Kimball, Steve Cargo
Oct 20, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

They have Excellent service time and good customer service.Clean environment as well as good staff always willing to assist . More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evansa
Oct 19, 2024 -

Maxwell Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

Good at listening to my issues. Friendly and responsive. Clean facility. Helpful. Promptly return phone inquiries. More

by jettymilago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 20, 2024 -

Maxwell Ford responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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