Back

Maxwell Ford

Austin, TX

4.7
1,838 Reviews

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 1,838 reviews

January 01, 2025

The service representative M. Moore was excellent! I will recommend Maxwell to others for car purchases and car service. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore, 5 Stars
Jan 02, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2025

Ashley martinez has helped me calm down. Showed me and proved to take really good care of my car. Answered concerns. Kept me updated even when she was off to follow up. I've never received s More

by babyjane
Recommend Dealer
Yes
Employees Worked With
Ashley Martinez 5 stars
Jan 02, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

Really good customer service, excellent communication skills and very polite staff. 5 out of 5 for all aspects of the visit. More

by erikabettina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico, Greg Kimball, Steve Cargo
Jan 02, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

Great service. Advisors are knowledgeable and professional. Brought my F-350 for the scheduled maintenances and got in and out in about an hour and a half. More

by Tan Tran
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron Chenier
Jan 02, 2025 -

Maxwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 31, 2024

had a flat tire two days before New Years Day and Maxwell was the closest place to tow my Mach-E. Megan was amazing, and the service dept was efficient! More

by A. Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christens
Jan 02, 2025 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 29, 2024

Maxwell Ford did a great job with their follow up. I trust Maxwell and all their employees. My Service Advisor, Nicola Romano, was kind, understanding, knowledgeable and kept me well informed. Thank y More

by donnettemeyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano
Dec 31, 2024 -

Maxwell Ford responded

Hi, we're happy you found Nicola to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 28, 2024

I have purchased my truck from Maxwell Ford and have been taking my trick for service ever since. More

by Frank O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The woman that with assisted me, Greg Kimball, Steve Cargo
Dec 30, 2024 -

Maxwell Ford responded

Hi Frank, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 27, 2024

Very pleased with the service I received. My service guy Z was a big help. More

by cjdouglas67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Z mahmood
Dec 28, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We hope you have a great day!

December 24, 2024

John Evans was curious and professional. He ensured that my vehicle was maintenance properly and promptly. More

by Joe Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Dec 25, 2024 -

Maxwell Ford responded

Hello Joe, we're happy you found John to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

It was a courteous and fast visit with effective vehicle inspection. I know what to do next for my car. More

by sara s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaw
Dec 24, 2024 -

sara s responded

Thank you

Dec 25, 2024 -

Maxwell Ford responded

Hello Sara, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
14
...