
Maxwell Ford
Austin, TX
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When you arrive for your scheduled service appointment, you are always greeted quickly. Nice waiting area with coffee options. Work is always completed in a reasonable amount of time you are always greeted quickly. Nice waiting area with coffee options. Work is always completed in a reasonable amount of time More
My vehicle emissions inspection failed because of my OBD Port. My dealer wanted to keep my car for 48 hrs to check the problem. I called Maxwell Ford and they got me in the next day and said it would be 4-5 Port. My dealer wanted to keep my car for 48 hrs to check the problem. I called Maxwell Ford and they got me in the next day and said it would be 4-5 hrs. They also found a problem with my alignment, which could cause problems in the future. It was finished when they said it would be and their customer service is excellent. My 2020 Escape Titanium is now out of dealer warranty so I will be calling Maxwell Ford for repairs moving forward! Thank you to everyone who helped me today! More
Jackie at Maxwell ford is the person you want! AMAZING customer support. I typically don’t write much with surveys, but she exceeded expectations of the typical customer support and made me feel a AMAZING customer support. I typically don’t write much with surveys, but she exceeded expectations of the typical customer support and made me feel assured that my issues with my truck would be addressed! She’s accurate, to the point and a xxxx good example of what true customer support SHOULD be. More