Back

Maxwell Ford

Austin, TX

4.7
1,932 Reviews

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 1,933 reviews

February 23, 2025

First time customer. Good communication and customer service. Kept me informed about the status of my car More

by Jfoery02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember , Greg Kimball
Feb 24, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2025

When you arrive for your scheduled service appointment, you are always greeted quickly. Nice waiting area with coffee options. Work is always completed in a reasonable amount of time More

by mjeeljefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 24, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Came In for services Johnathan was very quick and helpful. Kept me updated throughout my wait time! More

by Felix Jaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Munoz
Feb 21, 2025 -

Maxwell Ford responded

Hi Felix, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

They were fast, courteous, and detailed. I am very pleased with the service I received. More

by ARodregous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Feb 21, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! We look forward to your next visit! Take care!

February 19, 2025

Excellent service. On time and above and beyond expectations. Highly recommend this dealership to anyone searching More

by wilkinssrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Munoz, Greg Kimball
Feb 21, 2025 -

Maxwell Ford responded

Hi, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

February 18, 2025

My vehicle emissions inspection failed because of my OBD Port. My dealer wanted to keep my car for 48 hrs to check the problem. I called Maxwell Ford and they got me in the next day and said it would be 4-5 More

by Debbie B..
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico, Heather
Feb 21, 2025 -

Maxwell Ford responded

Hi Debbie, thank you for taking the time to let us know how we did. We hope you have a great day!

February 18, 2025

Went in for oil change, quick service. The staff were all nice and efficient. Thank you. More

by Lwilson1611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Feb 19, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

Jonathan was a consummate professional and put me at ease. Overall very satisfied. I recommend Jonathan in service department at Maxwell Ford More

by Brian W
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 20, 2025 -

Maxwell Ford responded

Hello Brian, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Great experience. John E. Is always easy and on top of everything if there is an issue. More

by Johnatnip0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John E. , Greg Kimball
Feb 19, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

Jackie at Maxwell ford is the person you want! AMAZING customer support. I typically don’t write much with surveys, but she exceeded expectations of the typical customer support and made me feel a More

by dave.tritonalmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 20, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

...
13
...