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Maxwell Ford

Austin, TX

4.7
1,836 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,836 reviews

January 10, 2025

Good place, great employees a fast paste workers efficiently and profesional people. Welcome and friendly More

by Alejandra Michelle Zeron Grimaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Jan 11, 2025 -

Maxwell Ford responded

Hi Alejandra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2025

The service agent gives you individual attention and patiently answers all questions, so that you can fully understand what's going on with your vehicle. More

by Normantx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Jan 12, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

My service advisor Milo Padilla provided great service. He listened patiently, he's knowledgeable, and he thoroughly explained the process, diagnosis, and repairs. He anticipated my concerns and was ready More

by karenpernell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Padilla
Jan 12, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Milo here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

I am a recurring client for many years. I can always count on this dealership. More

by Kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Jan 12, 2025 -

Maxwell Ford responded

Hello Kelli, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Great facility, friendly and knowledgeable. Staff seemed very thorough and in some cases provide complementary rental car also decent pricing. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 11, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We hope to see you soon!

January 09, 2025

Service dept is excellent. Work completed in timely and professional manner. They give coupons and rewards for discounts. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 11, 2025 -

Maxwell Ford responded

Hi Ryan, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 08, 2025

Lynn Thurmoond was great through and through. From the time we spoke on the phone she was assuring and helpful and the experience continued to be great when we arrived. She made the experience se More

by husamazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmoond
Jan 10, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

January 08, 2025

They generally have a capable service department, but service rep customer service may occasionally vary. No experience with the sales side. More

by Jelson456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Jan 10, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2025

Great customer service by Service Advisor Jackie. Always professional and has my truck serviced asap. More

by Adloza13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Jan 10, 2025 -

Maxwell Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Clean, tidy, very nice place, the staff is very polite and friendly, especially John Evans in the customer service My car was well treated More

by isaac ferrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Jan 05, 2025 -

Maxwell Ford responded

Hi Isaac, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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