Maxwell Ford

This is this most honest and reliable dealership in Austin. Thanks to Zach I was presented with amazing customer service and my problem was diagnosed. Thanks again. Austin. Thanks to Zach I was presented with amazing customer service and my problem was diagnosed. Thanks again. More

I was satisgied with help of Nicola Romano. He was realky helpful and explained me everything. He was realky helpful and explained me everything. More

We brought you truck in twice for repairs. The first even though there were over 70 codes on the app they say they couldn’t repeat the codes while driving. It set codes every time I drove it. The first even though there were over 70 codes on the app they say they couldn’t repeat the codes while driving. It set codes every time I drove it. And did not two blocks from leaving there. But the next we brought it in with the codes on the dash. They tested and got the codes. Then scheduled for us to bring it back. When my wife brought it back the guy who helped us wasn’t there and didn’t put any information in the computer so no one know we were even supposed to be there. They no idea that we had even brought it in and had the codes ran. They were supposed to have a retail car set up and didn’t. My wife drove almost an hour to have to turn around and come back. 15 minutes after she left they tried calling me in what seamed like an attempt to get my wife in trouble for being mad and leaving and telling me to have her turn around that the guy would hopefully be back the next day and could take care of it then. Well I’m paying the insurance on the rental car which is $40 a day for my truck to sit there and wait for someone to come back who knows what is going on? I don’t think so. Then the guy calls me two days later and apologizes and tells me to bring it in first thing Monday morning at 8:00. So we show up at 8:00 Monday and he tells me that I wasn’t supposed to be there that he told me he would call me when the rental car place had a car ready for me. Well first of all that never happened we both agreed on bringing it in at 8:00 on Monday morning. And needless to say that kinda pissed me off. Then we wait over an hour to be taken to the rental car company who still doesn’t have a vehicle ready and have to wait longer. Now so far it seams that the reprogramming they did has helped but why did we have to go through all the other xx to get service? And had to pay for a rental car for a week the first time and six days the second time. Oh and the first time they had us bring it in my truck sat for four or fives days before they even began to look at it. More

Quick scheduling. Prompt and honest repairs. Zack is the best service manager I have worked with. Prompt and honest repairs. Zack is the best service manager I have worked with. More

Jackie Wiora is knowledgeable, attentive and personable. It is nice to deal with someone you can trust. Keep up the good work. It is nice to deal with someone you can trust. Keep up the good work. More

Amazing staff & amazing service. I am a lifelong customer. I’ve gotten 4 vehicles from there and plan to keep it as my go to dealership. I am a lifelong customer. I’ve gotten 4 vehicles from there and plan to keep it as my go to dealership. More

Meagan was awesome. Prompt and attentive service. Excellent communication and follow up. She did what she said she was going to do. Prompt and attentive service. Excellent communication and follow up. She did what she said she was going to do. More

Very nice and friendly staff. The visit was fast and got everything done to my truck The visit was fast and got everything done to my truck More

My oil change/tire rotation only took 30 mins. I was very satisfied with the service. The waiting room also had coffee and tables to work. I really like this location. I was very satisfied with the service. The waiting room also had coffee and tables to work. I really like this location. More