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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,908 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,908 reviews

February 24, 2025

Richard was so helpful with me to finding my dream car. I never once felt nervous or uncomfortable. More

by bwaddell38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
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Feb 28, 2025 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2025

My service advisor was amazing… andrew. He was a great guy, clear, and helped me get in and out with a lot of work done - brakes, rotation, alignment, oil, filters, wipers…. All within 3 ho More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Summerville
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Feb 28, 2025 -

Maxwell Ford responded

Hello Michael, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2025

Dealership is great and always assisting with questions and the answers as well great service More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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Feb 28, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Feb 28, 2025 -

JP responded

Maxwell Ford in Austin, TX is great. Service Department always does great quality work and any questions that come up, they respond with reasonable answers. Shaff was assisting me with my service and good customer service as well.

February 23, 2025

First time customer. Good communication and customer service. Kept me informed about the status of my car More

by Jfoery02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember , Greg Kimball
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Feb 24, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2025

When you arrive for your scheduled service appointment, you are always greeted quickly. Nice waiting area with coffee options. Work is always completed in a reasonable amount of time More

by mjeeljefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Feb 24, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Came In for services Johnathan was very quick and helpful. Kept me updated throughout my wait time! More

by Felix Jaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Munoz
Report | Print
Feb 21, 2025 -

Maxwell Ford responded

Hi Felix, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

They were fast, courteous, and detailed. I am very pleased with the service I received. More

by ARodregous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
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Feb 21, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! We look forward to your next visit! Take care!

February 19, 2025

Excellent service. On time and above and beyond expectations. Highly recommend this dealership to anyone searching More

by wilkinssrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Munoz, Greg Kimball
Report | Print
Feb 21, 2025 -

Maxwell Ford responded

Hi, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

February 18, 2025

Went in for oil change, quick service. The staff were all nice and efficient. Thank you. More

by Lwilson1611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Feb 19, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

Jonathan was a consummate professional and put me at ease. Overall very satisfied. I recommend Jonathan in service department at Maxwell Ford More

by Brian W
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Feb 20, 2025 -

Maxwell Ford responded

Hello Brian, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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