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Maxwell Ford

Austin, TX

4.7
2,100 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,100 reviews

July 01, 2025

The dealership is supposed to know the customer. Quote came out really high and I needed to press for them to recheck my Fordpass and my contract. It was Almost a 300 difference. Way too much More

by aarcos7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
June 30, 2025

Maxwell Ford always does an excellent job of isolating the situation and giving you options and prices for the repair. More

by jalos714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember her name
June 30, 2025

Maxwell Ford sold me a car they didn't have the title to. I paid cash 133 days ago, and they have not provided me with permanent plates yet. Last time I heard from them, they said they would have to apply fo More

by jason.hobbs
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Greg Kimball
June 29, 2025

This was my first time visiting Maxwell Ford with our new-used truck. They did a very thorough job inspecting it and sent me a video pointing out what work needs to be done & where. They changed the oil More

by tortes-repay-2p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew “Buzz” Buzzerd, Greg Kimball
June 28, 2025

knowledgeable service advisor explains everything very well mechanical technicians take your step-by-step what they recommend should be done to the vehicle what I really like is how they show you on video More

by John Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Buzzerd
Jun 30, 2025 -

Maxwell Ford responded

Hi John, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 28, 2025

Megan was excellent. Service was quick and easy. I brought my car in for a flat tire, and they fixed it within a few hours. More

by giocampagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan , Greg Kimball
Jun 30, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2025

Meagan #2 always goes out of her way to help me and to get my truck back as quickly as possible More

by Coachdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan #2
Jun 28, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2025

I ordered a 2025 Expedition and Maxwell Ford got the order exactly right. Very easy process from the order to the trade! More

by cody.bivens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Beasley, Greg Kimball
Jun 28, 2025 -

Maxwell Ford responded

Hi Cody, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2025

The whole process was professional and explained in an understanding way that I could pick and choose what items of repair to do More

by rjperrone43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
Jun 26, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 26, 2025

Great introduction. The service tech was (Cindy ) able to get me through very quickly and out the door with no issues. More

by d45ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jun 27, 2025 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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