
Maxwell Ford
Austin, TX
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The dealership is supposed to know the customer. Quote came out really high and I needed to press for them to recheck my Fordpass and my contract. It was Almost a 300 difference. Way too much Quote came out really high and I needed to press for them to recheck my Fordpass and my contract. It was Almost a 300 difference. Way too much More
Maxwell Ford sold me a car they didn't have the title to. I paid cash 133 days ago, and they have not provided me with permanent plates yet. Last time I heard from them, they said they would have to apply fo I paid cash 133 days ago, and they have not provided me with permanent plates yet. Last time I heard from them, they said they would have to apply for a bonded title (not clean!) because they didn't actually have the title for the car they sold me. That was almost 2 months ago, and I don't even have that yet. Do not buy a used car from this dealership unless they can show you the title in hand! More
This was my first time visiting Maxwell Ford with our new-used truck. They did a very thorough job inspecting it and sent me a video pointing out what work needs to be done & where. They changed the oil new-used truck. They did a very thorough job inspecting it and sent me a video pointing out what work needs to be done & where. They changed the oil & filter for me and gave an itemized list of all the work that needs to be done, and in order of importance.i will definitely bring our truck back there to have the rest of the service they recommended be done. More
knowledgeable service advisor explains everything very well mechanical technicians take your step-by-step what they recommend should be done to the vehicle what I really like is how they show you on video well mechanical technicians take your step-by-step what they recommend should be done to the vehicle what I really like is how they show you on video More
Megan was excellent. Service was quick and easy. I brought my car in for a flat tire, and they fixed it within a few hours. Service was quick and easy. I brought my car in for a flat tire, and they fixed it within a few hours. More