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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,903 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,903 reviews

April 02, 2025

My rep Matt Smith listened carefully to my vehicle needs and financial parameters and curated a list of options for me. He was professional, knowledgeable and friendly. More

by amac321
Recommend Dealer
Yes
Employees Worked With
Matt Smith
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April 02, 2025

Great experience. Stephen peanick took great care and made the process extremely smooth. Thanks, Stephen More

by Fabian Calderon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen peanick, Greg Kimball
Report | Print
April 01, 2025

Great service love Maxwell this is my 3rd Escape and love it,along with Ms Lynn in service is a wonderful person! More

by annjohnson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn
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Apr 02, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Until the next time we meet, take care!

April 01, 2025

My advisor Raphael was helpful,friedly and to the point. I had such a wonderful car buying experience at Maxwell Ford. More

by nvhai001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael, Greg Kimball
Report | Print
Apr 02, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Until the next time we meet, take care!

April 01, 2025

Salespeople are helpful, friendly and to the point. They answer your questions and listen to your concerns. More

by ljmorganlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey, Simon Duignan-Baugher, Greg Kimball
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Apr 02, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

April 01, 2025

My advisor Shaff was the best! Very helpful. Always in and out, waited maybe 30 minutes. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff at Maxwell Ford, Greg Kimball
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Apr 02, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 01, 2025

Went into the service dept today for my oil change. The advisor I got was very helpful and friendly. Addressed some of the questions I had regarding my vehicle. I was able to get everything done in goo More

by jburciaga15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary P
Report | Print
Apr 02, 2025 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2025

Wow! Just wow. I had such a wonderful car buying experience TWICE at Maxwell Ford. So imagine my dismay when I had one of the worst selling experiences. F More

by KRP2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball
Report | Print
March 31, 2025

Very professional staff, clean facilities, excellent electronic communications. My service advisor, Dillon, communicates well and provides excellent customer service. More

by CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Cole
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March 31, 2025

Service guy was great and answered all my questions and was very respectful and attentive More

by Mike.susancrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
Report | Print
Apr 01, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

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