Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,831 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 1,831 reviews

March 01, 2025

From the sales center to the service center, the entire staff was extremely helpful and gave excellent service! More

by Simplykristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
March 01, 2025

Service advisor, Jackie was great. Kept us updated through out the repair process. She always returned calls promptly. More

by Franny.aguirre1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Jackie
Report | Print
March 01, 2025

Great team, friendly service and attentive. Made the transaction easy and will definitely make future purchases with them. More

by Rolando Jaimes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Fuentes, Chris (Finance), Matt, Greg Kimball
Report | Print
February 28, 2025

They were very efficient in getting me in and out with service. They were very professional and informative. Want to give a shout out to Megan. More

by jweant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Mar 02, 2025 -

Maxwell Ford responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Maxwell Ford

February 28, 2025

I barely made it in with my oil pump coming apart and Zach helped out right away. He knew quickly what the problem was and he was able to set us up with a rental while my vehicle was getting fixed. He ca More

by Michele.maya72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
February 28, 2025

I was very well taken care of. The estimate ended up coming out lower than expected. The coffee was decent and the facilities were nice and clean. Overall great experience More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Muñoz, Greg Kimball
Report | Print
February 28, 2025

Very good and attentive service. Professional assistance and very good prices. I recommend their services did a great job More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning
Report | Print
February 27, 2025

Booking service was very streamlined. Service itself was well done and timely. Points of contact were helpful and responsive. More

by andydeering2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Mar 02, 2025 -

Maxwell Ford responded

Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

February 27, 2025

Went in for oil change and an alignment on a 2022 Mustang GT with 18k miles. They give me my car back and my steering wheel was leaning 45 degrees to the left. Not too cool. More

by stansberryblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Mar 02, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

February 26, 2025

The service was provided in less time than estimated. I always get friendly check in and check out when I come in for service. More

by Texasgord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zapamoto
Report | Print
Feb 28, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

1
2
...
184