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Maxon Buick GMC
Union, NJ
382 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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382 Reviews of Maxon Buick GMC
December 01, 2018
Smooth car buying Everything from the return of my old lease to the signing of my new lease was quick and easy. The sales team were eager to get me what I was looking f Everything from the return of my old lease to the signing of my new lease was quick and easy. The sales team were eager to get me what I was looking for and went above and beyond to help. More
by Steph12345678
Verified CustomerEmployees Worked With
Nicholas Russo, Anthony Camacho, Carlos Vasquez
December 01, 2018
Getting better I had a bad battery and I called Carlos. He answered the phone and I explained I was stuck. However I was able to get to the center and got a new batt I had a bad battery and I called Carlos. He answered the phone and I explained I was stuck. However I was able to get to the center and got a new battery and left. It’s a better experience than the week before. Less see what the future holds. I honestly wasn’t aware that Carlos was the Director of the department. Now I hope that communication will be better. Jose P was my advisor. He was a good help today. More
by BORNEJAZZY
Employees Worked With
Jose P
November 27, 2018
Excellent service Serdar Copur provided us with excellent service. He was friendly, courteous, and professional. He was very knowledgeable of the different Enclave trim Serdar Copur provided us with excellent service. He was friendly, courteous, and professional. He was very knowledgeable of the different Enclave trim levels and helped us to find the right vehicle for us. More
by daniel.r.friedman
Employees Worked With
Serdar Copur
November 27, 2018
Tire replacement My car was towed late on a Saturday night off of the turnpike. The dealership called me first thing Monday morning and took care of my car. Much later My car was towed late on a Saturday night off of the turnpike. The dealership called me first thing Monday morning and took care of my car. Much later in the day, and after paying, i discovered I had road hazard insurance. Maxons service agent took care of the insurance and refunded my payment in minutes. Made my day More
by Happy day
Employees Worked With
Yanna
November 27, 2018
Had an oil change Disappointed I waited over 2 hours for an oil change but everyone was very courteous. Also disappointing that I need tires for a leased car only 2 yea Disappointed I waited over 2 hours for an oil change but everyone was very courteous. Also disappointing that I need tires for a leased car only 2 years old. More
by PATRAY2
Employees Worked With
Didn’t meet repair people
November 27, 2018
Very good dealer My purchase was very easy,efficient no aggressive sales. Price was as I expected. The Financing was easy . I would Highly recommend dealer. Very p My purchase was very easy,efficient no aggressive sales. Price was as I expected. The Financing was easy . I would Highly recommend dealer. Very professional. More
by susannpalma
Employees Worked With
Chris sales Rocco finance, Dino Abragao
November 27, 2018
Fastest Service Ever Fastest service I’ve ever had! I was in and out for a recall and oil change in about one hour which the fastest I’ve experienced in dealing with deale Fastest service I’ve ever had! I was in and out for a recall and oil change in about one hour which the fastest I’ve experienced in dealing with dealerships. Amazing!! More
by yamaha1386
Employees Worked With
Yana Kucheryavaya
November 27, 2018
Prompt service Customer service is really great here: they are friendly, prompt, accommodating, professional and very polite. Highly recommend this service center to Customer service is really great here: they are friendly, prompt, accommodating, professional and very polite. Highly recommend this service center to anyone. Everything done on time and you get phone calls with updates. More
by Nata779
Employees Worked With
Gaspard "Gee" Gedeon
November 22, 2018
Not very happy I called a few times to get an update on my vehicle and could not get an straight answer. I was sent to voice mail. Hours later never got a call back. I called a few times to get an update on my vehicle and could not get an straight answer. I was sent to voice mail. Hours later never got a call back. I had to drive into the Service Center just to get and update. I found out that the Service Rep took a day off. So because of that her work was just sitting, and no one returned my calls. Had I not going in person, who would have returned my calls? Why did I have to go in person to get answers? After all that my vehicle was not even washed and vacuumed and left dirty. Because this is the only Dealer in the area people suffer. Not a great day or experience. However Both Sharon’s are very nice and tried to help when I called. More
by BORNEJAZZY
Employees Worked With
Yana
November 21, 2018
It was a 👍 great experience.. service manager mr. Carlos Still awaiting road map GPS installation CD Very very long waiting. Navigation system not functional... several months so far.. I have yet toI unders Still awaiting road map GPS installation CD Very very long waiting. Navigation system not functional... several months so far.. I have yet toI understand why it is taking so long for the CD to arrive at the dealership and to be installed into my car.. very frustrating 5 trips to the dealership service department... More
by JAMESNELSON0858
Employees Worked With
Gaspard "Gee" Gedeon, Carlos Vasquez
