Maxon Buick GMC

Courteous staff pleasant atmosphere The personal were very courteous from the time you came in. The quality of the work performed by the mechanics was very good. I would definitely refer The personal were very courteous from the time you came in. The quality of the work performed by the mechanics was very good. I would definitely refer. More

Appointment made-service never happened I believe the title captures the reason for my review. I made an appointment for an oil change and possible tire rotation. I hate using 22 in union bu I believe the title captures the reason for my review. I made an appointment for an oil change and possible tire rotation. I hate using 22 in union but my previous experience was good so I made another appointment.go back to your location. I had asked to be called if a delay was expected. Not having received a call, I arrived 10 minutes ahead of time at 1:50 There were other cars lined up so I asked if my appointment time would be as scheduled. I was told that because I had an appointment, my car would be serviced first. At 3 I learned my car was not even started and would be in an hour "or so." One of the cars on a lift in the garage was one of the unscheduled cars lined up supposedly to be taken in after mine although I was told that was not the case. I cannot be in route 22 traffic at rush hour and could not wait. I left. Now I ask YOU, how would YOU rate the experience? More

professional Very professional and diligent to get me all the cover under my warranty something very impressive for me was the yana K know and remember my name aft Very professional and diligent to get me all the cover under my warranty something very impressive for me was the yana K know and remember my name after 4 weeks from my las visit to the shop More

Sales Mgr didn’t honor our negotiated price The sales manager that partnered with my sales rep (cannot remember his name) chose to play games and didn’t honor our agreed upon price. Overcharged The sales manager that partnered with my sales rep (cannot remember his name) chose to play games and didn’t honor our agreed upon price. Overcharged at my expense More

Perfect handling of service need. Brad respectedvthe limited time I had available and our understanding was that if the work couldn’t get done within that window I would come back at a Brad respectedvthe limited time I had available and our understanding was that if the work couldn’t get done within that window I would come back at another time.. the work started and they got me done well within that window.. More

Service everyone is alway so accommodating and patient, and keep you updated while waiting I would highly recommend this service department and my sales per everyone is alway so accommodating and patient, and keep you updated while waiting I would highly recommend this service department and my sales person to friends and family More

Staff Issues Everytime i come here there's an issue. Yesterday from start to finish. I wont be coming back and i will be steering friends and family to other deal Everytime i come here there's an issue. Yesterday from start to finish. I wont be coming back and i will be steering friends and family to other dealers. I purchased my last car from Lucas and they never let me down. More