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Maxon Buick GMC

Union, NJ

3.5
382 Reviews

2301 Route 22 West

Union, NJ

07083

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382 Reviews of Maxon Buick GMC

August 30, 2023

Gaberial Senkiw is the most professional, straight to the point salesman I have ever dealt with in my 21 years of being in the lease car market. I have only leased cars and have been through the ringer of ba More

by b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Senkiw
Aug 31, 2023 -

Maxon Buick GMC responded

Thank you for taking the time to share your feedback. We are so glad that Gaberial Senkiw was so helpful during your recent leasing experience.

October 28, 2022

Don’t waste your time at this dealer they are not honest and they have very bad customer service Been shopping around for a Yukon for a while got a call from the dealer that they got inventory on the vehicl More

by omar.shujaieh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Russo
Nov 22, 2022 -

Maxon Buick GMC responded

Please allow me to apologize for your experience. I would be happy to discuss this with you at a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

September 15, 2022

I wasn't pressured into buying. I was explained to very carefully about my deal. The manager Felix was very honest and courteous. I will definitely come again. More

by amj928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R Julien
Sep 16, 2022 -

Maxon Buick GMC responded

It's great to hear that Felix was very helpful, as well as very honest and courteous. It's also nice to know that he was able to explain everything carefully and you're pleased. Congratulations and we'll look forward to helping you again with any future needs.

June 02, 2022

HAD MY VEHICLE IN FOR SERVICE AND WAS A GREAT EXPERIENCE! ! THE SERVICE ADVISORS WERE ALL VERY HELPFUL AND COULD NOT DO ENOUGH FOR ME TO MAKE MY EXPREIENCE TOP NOTCH. THIS SERVICE DEPARTMENT STRIVES ON EXCEL More

by Big T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANTHONY CILENTO
Jun 02, 2022 -

Maxon Buick GMC responded

Thanks for sharing your kind remarks. It's great to know that our service advisors were very helpful and your visit was top notch. It's also great to hear that our service department is excellent. Thanks again!

June 01, 2022

I had my car serviced here in April back to back because they didnt get it right the first time. The 2nd time i picked the car up they gave me the car with the service tire light on. I wrote an honest rev More

by Nicole James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Terrezza
April 20, 2021

I my opinion Avoid this place!!!We looked at a car and I my opinion Avoid this place!!! We looked at a car and decided we liked it. We were dealing with Gee. Decided we wanted to get the car on Saturday, More

by Bought elsewhere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gaspard "Gee" Gedeon
Apr 30, 2021 -

Maxon Buick GMC responded

We understand that you were offered the option to give a deposit to hold the car, but you declined, and we also notified you before your next visit to our dealership that the car was sold. We do take every effort to communicate with potential buyers and provide updates as needed. Thank you.

Apr 30, 2021 -

Bought elsewhere responded

This is clearly not true. If you had the consideration to do that I would not have gone through all the trouble to write these post. I have the text message chain that clearly shows at 11:36 on Monday I was contacted and asked to confirm I was coming. I was told great see you than. That is the last contact I have with you. It is possible that you are not being told the truth and I will gladly email a screen shot of the entire text message chain for you review. I was asked to confirm I was coming I did. I was greeted when I got there and shown the wrong car. Only after we pointed out that that was not our car were we told the car was sold. Please verify your facts before you post a reply. I have all the proof that your first response was false.

November 21, 2020

The process of buying my car back in May 2020 was great until I realized weeks later that I had put in to transfer my plates and they mistakenly put in to register my vehicle for new plates. A couple of we More

by Desposito72
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Russo
September 10, 2020

2020 has been a lot for me. I fought cancer and won. Today I decided to purchase another vehicle, and instead, I drove away with two vehicles. The sales rep knew exactly what I wanted. He listened to my More

by Karen Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaspard "Gee" Gedeon, Gabriel Senkiw, Nicholas Russo, Anthony Terrezza, Dino Abragao, Sha'dira Slater, Kenny Kilpatrick, Carlos Vasquez, Andrew Pettress
Sep 18, 2020 -

Maxon Buick GMC responded

We are so happy to not only hear about your winning against cancer but on your great experience with us. We are pleased to know we were able to help make this year a little better with a new vehicle!

April 14, 2020

Terrible customer service! Gee cursed at me and hung up on me like a little child. Stay away! Very unprofessional. I expect more from a dealership. More

by Spencerjones0808
Recommend Dealer
No
Employees Worked With
Gaspard "Gee" Gedeon, Anthony Terrezza, Dino Abragao, Jackie Smith, Carlos Vasquez, Masood Khan
February 11, 2020

Maxon GMC was Honest and Fair Jorge was a pleasure to deal with, After shopping around central NJ and S.I he restored our faith in decency. The finance department also explained an More

by frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 12, 2020 -

Maxon Buick GMC responded

Thank you for the wonderful feedback, Franco! We are so happy to hear that you had a great experience with us thanks to Jorge and the rest of our amazing team.

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