Maxon Buick GMC
Union, NJ
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382 Reviews of Maxon Buick GMC
The only reason i wouldnt recommend it is because of price. Tommy the service mgr and Lan the service advisor were awesome. However, the price was astronomical. The tech didnt fix the problem on the 1st visit. Tommy the service mgr and Lan the service advisor were awesome. However, the price was astronomical. The tech didnt fix the problem on the 1st visit. So I lost income since it was my work vehicle. On the 2nd visit, Tommy addressed the problem personally and all went well. More
Not satisfied After my last visit I complained that my free service was being taken away, result I was called and given an additional 4 free services ( at that poin After my last visit I complained that my free service was being taken away, result I was called and given an additional 4 free services ( at that point I would have a total of 6) now when I just had I my vehicle serviced I was told I only have 1 free service available how do you go from 6 remaining use 1 and only have 1 left. I hope this problem gets rectified to reflect the 5 free that I have left . That is the main reason I am not happy with the service center, to me it seems they do not want to give me the free services I was given. More
CHECK UP I THINK THEY ARE FRIENDLY AND TRY TO HELP WITH EVER YOU ASK. THEY ANSWED ALL OF THE QUESTION I HAD ABOUT THE SERVICE THEY DID OFMY CAR I THINK THEY ARE FRIENDLY AND TRY TO HELP WITH EVER YOU ASK. THEY ANSWED ALL OF THE QUESTION I HAD ABOUT THE SERVICE THEY DID OFMY CAR More
A good experience My salesman was a sweetheart, explained and helped with the set up of everything. My Family Members felt I should of at least received complimentary My salesman was a sweetheart, explained and helped with the set up of everything. My Family Members felt I should of at least received complimentary mats seeing that I paid cash for a 2018 vehicle. More
Awesome Service !!! I love this place. 45 min. Oil change, tire rotation and multi-point inspection. I come to this place from Brooklyn, NY. GMC dealer in Brooklyn is n I love this place. 45 min. Oil change, tire rotation and multi-point inspection. I come to this place from Brooklyn, NY. GMC dealer in Brooklyn is no good. To be specific Krystal Auto Mall. More
Maxon Buick GMC Customer Service was great. They communicated amazingly, and explained everything in details. I definitely recommend anyone coming here. My wife is ve Customer Service was great. They communicated amazingly, and explained everything in details. I definitely recommend anyone coming here. My wife is very satisfied with her new toy! More
From a new customer Love my Buick Encore. Appreciate the complementary oil change. Did have an issue scheduling the oil change on line. Appt was for a week day at 4:45 Love my Buick Encore. Appreciate the complementary oil change. Did have an issue scheduling the oil change on line. Appt was for a week day at 4:45. Was informed by Sharon via text, I would drop off at 4:45 and pick up next day. Not great for a simple service gor a working person. She was able to reschedule me 2 days later so I could wait. She was great!! The appt site should have indicated that or give the option to wait or leave it. Other thing, maybe its me, but an instruction card to operate your Mars coffee machine would be nice. Tried to you-tube it but the visual was not clear, Service was great as were the guys in your Dept. Thanks! More
These guys are an exception! I have dealt with many dealers , my experience with Sha’dira and her manager was exceptional. There were few paint imperfections on a 2017 car whi I have dealt with many dealers , my experience with Sha’dira and her manager was exceptional. There were few paint imperfections on a 2017 car which they agreed to fix that and provided me a courtesy car. They also matched my expectation with my trade in car. They value customer business more and were ready to match the offer. Couldn’t expect more! Sha’dira is an exceptional saleswoman and knowledgeable with customers. I would definitely recommend Maxon Buick to all my friends. More
Best dealership ever! Great service and customer care...made my 4 hours pleasurable. Very stress free environment..no pressure to buy. Will come again when I need to buy a Great service and customer care...made my 4 hours pleasurable. Very stress free environment..no pressure to buy. Will come again when I need to buy a car. More
Quick Oil Change I was concerned a free oil change would require 2 hours of time. I was out in 45 mins. If it stays this fast I would even pay for the service. I was concerned a free oil change would require 2 hours of time. I was out in 45 mins. If it stays this fast I would even pay for the service. More