Max Platt Ford Lincoln
Kendallville, IN
Filter Reviews By Type
Showing 51 reviews
Amazing! Vroom vroom! Loved driving away in my new Ford Escape! Had the most amazing service with David. He took the time to explain all the features in my car Vroom vroom! Loved driving away in my new Ford Escape! Had the most amazing service with David. He took the time to explain all the features in my car, helped me with any questions I had, and made sure I had everything I needed to hit the road. I would definitely recommend him and this dealership to anyone look to car shop. He even made sure I had all the rebates he could find! Amazing. Thank you guys!! More
Amazing service!!! Always trying to find me exactly what I wanted. Worked hard to get it for me as soon as possible! Fast response time. Great customer service! Always trying to find me exactly what I wanted. Worked hard to get it for me as soon as possible! Fast response time. Great customer service! More
My ONLY place for service work! Andrew/Keith/Cindy/Scott have always met and exceeded my requests (albeit picky) and expectations with every visit. Prices on tires were the best by m Andrew/Keith/Cindy/Scott have always met and exceeded my requests (albeit picky) and expectations with every visit. Prices on tires were the best by more than $250 compared to over 5 local competitors. Professional, kind & courteous, knowledgeable on equipment & parts, respectful on customers wishes. I will continue to take all of vehicles to Max Platt Ford for all my service work and will continue to recommend them to all I know! More
Great experience:) I walked into Max Platt knowing exactly which car I wanted to look at. David pulled it right up for me without any questions about my choice or how I I walked into Max Platt knowing exactly which car I wanted to look at. David pulled it right up for me without any questions about my choice or how I planned on paying (most sellers first concern) I loved everything about my car & David went right into getting me the best deal he could. He was able to find another discount while we were on our test drive even. He stayed an hour after the dealership closed explaining all of the discounts & what my loan was going to look like. I put 100$ down to save the car & picked it up the next day when everything was approved. David went to my car with me and explained everything inside and out. He explained all of my mirrors, buttons, switches, controls, and even set my blue tooth on my phone so I could use my cell phone hands free while driving. I am very pleased with my new ford and I am very pleased with David and the car buying experience he provided me with. I will be sending anyone and everyone to Max Platt to speak with David from here on out. More
Bad gas, great help! My husband ended up purchasing gas that was not the quality that it should have been. Andrew and his service department were excellent to work with on My husband ended up purchasing gas that was not the quality that it should have been. Andrew and his service department were excellent to work with on resolving the issue. He let us know what was going on the whole time and kept us informed of the issues the truck was having. I would recommend them to anyone. Keep up the great work guys! You are awesome!! More
Great service very quick about getting back to me and working to get me approved and on my way. Went through everything on my new truck and explained it thoroughl very quick about getting back to me and working to get me approved and on my way. Went through everything on my new truck and explained it thoroughly. More
Friendly staff The staff was super helpful, and pleasant to work with. They made the whole process feel easy and stress free, with no pressure either way. Parts he The staff was super helpful, and pleasant to work with. They made the whole process feel easy and stress free, with no pressure either way. Parts helped with accessories and service answered all my questions. Thanks for a great truck, and a good buying experience. More
Excellent! David was very helpful in getting us a great vehicle right in our price range. We couldn’t be happier with our Ford Explorer! Excellent vehicle from a David was very helpful in getting us a great vehicle right in our price range. We couldn’t be happier with our Ford Explorer! Excellent vehicle from an excellent dealership! More
Excellent Customer Service & Repair I recently had a repair issue with my Lincoln MKC. The Customer Service/Auto Repair Staff went above and beyond to ensure accommodation during the rep I recently had a repair issue with my Lincoln MKC. The Customer Service/Auto Repair Staff went above and beyond to ensure accommodation during the repair, made the necessary adjustments on my vehicle in a timely manner, and gave me a thorough explanation on the issue. We have received excellent customer care, on every level, from the day we purchased our Lincoln from David Dressler. More
Great Dealership Re: Service or Sales Keith Crowl and his staff of the Service Dept. did a great job repairing a warranty item on our 2015 Ford Edge. They were very hospitable and provided Keith Crowl and his staff of the Service Dept. did a great job repairing a warranty item on our 2015 Ford Edge. They were very hospitable and provided me a ride home while they very efficiently repaired my car within 2 hrs. This dealership has always been welcoming & the owners & staff are very nice. More