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Max Platt Ford Lincoln

Kendallville, IN

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51 Reviews

1002 W North St

Kendallville, IN

46755

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Showing 51 reviews

December 21, 2017

Amazing! Vroom vroom! Loved driving away in my new Ford Escape! Had the most amazing service with David. He took the time to explain all the features in my car More

by Aubrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dressler
December 21, 2017

Amazing service!!! Always trying to find me exactly what I wanted. Worked hard to get it for me as soon as possible! Fast response time. Great customer service! More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dressler
December 20, 2017

My ONLY place for service work! Andrew/Keith/Cindy/Scott have always met and exceeded my requests (albeit picky) and expectations with every visit. Prices on tires were the best by m More

by Mike P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew (Scott) Littlejohn, Cindy Gordon, Andrew Rennhack, Keith Crowl
Dec 20, 2017 -

Max Platt Ford Lincoln responded

Thank you Mike for your excellent feedback! We appreciate you letting us service your vehicles and we are glad to have you in the Max Platt "family"!

December 15, 2017

Great experience:) I walked into Max Platt knowing exactly which car I wanted to look at. David pulled it right up for me without any questions about my choice or how I More

by Rogers2018
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Dressler
December 09, 2017

Bad gas, great help! My husband ended up purchasing gas that was not the quality that it should have been. Andrew and his service department were excellent to work with on More

by Amy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Rennhack
Dec 09, 2017 -

Max Platt Ford Lincoln responded

We are glad we were able to get your Super Duty back up and running for you! Unfortunately you do not always get the quality of ethanol (or other fuel for that matter) you think you are getting, but we will be here for your service needs no matter how big or small of an issue. Thank you for allowing us to take care of your truck and we hope to see you for your future service visit!

December 08, 2017

Great service very quick about getting back to me and working to get me approved and on my way. Went through everything on my new truck and explained it thoroughl More

by Nate10en
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dressler
December 07, 2017

Friendly staff The staff was super helpful, and pleasant to work with. They made the whole process feel easy and stress free, with no pressure either way. Parts he More

by Mattf350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dressler
Dec 09, 2017 -

Max Platt Ford Lincoln responded

Matt, we are thrilled that you had a great experience with us! It was a pleasure doing business with you and helping you get the truck you wanted as well as the accessories. You certainly knew what you wanted and how to make the truck work for you. That is part of the thrill here, helping you make an idea a reality. P.S. The chrome deflector was the perfect choice!

December 03, 2017

Excellent! David was very helpful in getting us a great vehicle right in our price range. We couldn’t be happier with our Ford Explorer! Excellent vehicle from a More

by Chandy Handshoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dressler
Dec 07, 2017 -

Max Platt Ford Lincoln responded

We really appreciate your business here at Max Platt Ford Lincoln, we hope to help you out in the future when the need comes. Even for future generations. Thank you again for your purchase!

December 03, 2017

Excellent Customer Service & Repair I recently had a repair issue with my Lincoln MKC. The Customer Service/Auto Repair Staff went above and beyond to ensure accommodation during the rep More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dressler, Andrew (Scott) Littlejohn, Cindy Gordon, Andrew Rennhack, James Cole, Keith Crowl
Dec 07, 2017 -

Max Platt Ford Lincoln responded

We certainly strive for excellent service and are happy to know we provided nothing less! Thank you for your continued business and letting us take care of your car!

Dec 09, 2017 -

Max Platt Ford Lincoln responded

We are glad to know that we have exceeded your expectations and delivered the quality of care you deserve! We try to treat every customer like family and get them the vehicle, service, and parts they need while ensuring it is a smooth and simple process for you. Thank you again for allowing us to take care of you and we can't wait to see you in the future!

November 21, 2017

Great Dealership Re: Service or Sales Keith Crowl and his staff of the Service Dept. did a great job repairing a warranty item on our 2015 Ford Edge. They were very hospitable and provided More

by dBell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James - Who drove me home, even remembered doing so 15 yrs. before., Keith Crowl
Dec 07, 2017 -

Max Platt Ford Lincoln responded

We certainly strive for excellent service and are happy to know we provided nothing less! Thank you for your continued business and letting us take care of your car!

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