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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.4
892 Reviews
Call Service Center (816) 793-0992

892 Reviews of Max Ford of Harrisonville - Service Center

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August 01, 2023

They promised a $500 gas which I didn’t receive. They lied about there promo. More

by alimani12324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Sword
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July 28, 2023

They got me in and out quickly. I had 4 tires mounted and balanced with new TPMS sensors installed. They kept me informed of the progress the whole time. Strongly recommend Max Ford More

by JASON.DUCKWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Walker
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Jul 28, 2023 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

July 27, 2023

Max forward did a wonderful job on my expedition. They fixed everything they said they would. Alan did a great job. On making sure everything was taken care of like required. Thank you all More

by demoussettjake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

July 26, 2023

Service work done on my truck was satisfactory. Would use them again if needed for other vehicles I own. More

by aidensmom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Davis
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Jul 26, 2023 -

Max Ford of Harrisonville responded

Hello, thank you for your 5-star review! If there's anything else we can do to assist you, please let us know. We appreciate the opportunity to earn your business and hope you have a great day!

July 25, 2023

Ana always does a good job for me. She is very courteous and attentive. Very professional. More

by Larry T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
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Jul 26, 2023 -

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you again for your business and we hope to see you here again in the future. Take care!

July 21, 2023

Very professional and efficient service. They have serviced my truck for many years, would highly recommend them. More

by JLMCCULLOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
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Jul 24, 2023 -

Max Ford of Harrisonville responded

We're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we look forward to doing business with you again in the future. Take care!

July 20, 2023

Technician cracked oil pan by over tightening the plug. Was not to pleased about that. More

by ASCHLUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan, Ana Rehnert
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Jul 24, 2023 -

Max Ford of Harrisonville responded

Hello, we appreciate you taking the time to leave us this feedback. We will have a manager reach out to make sure all your concerns have been addressed. If you have any additional needs, we will be more than happy to assist you. We look forward to speaking with you soon.

Jul 28, 2023 -

ASCHLUMP responded

I had the works on my oil change. I was informed that my battery was low and if they should take care of it. I said no and when I got the car home I checked the batter and had to put about a quart of water in three cells. The hold down was kind of holding the cell cover from coming off but a little tap would have moved the hold down a tiny bit. Could not believe what I found.

July 19, 2023

Max Motors is the only dealership group that I will purchase a car from or get service at. They always take great care of me! More

by the.massengills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ida Jacaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Bob Jacaway, Sarah Davis
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Jul 20, 2023 -

Max Ford of Harrisonville responded

We're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we look forward to doing business with you again in the future. Take care!

July 18, 2023

Chad was friendly and provided an update while I waited. He was professional and attentive. More

by carrierenee1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Max Ford of Harrisonville responded

Thank you for your 5-star review! If there's anything else we can do to assist you, please let us know. We appreciate the opportunity to earn your business and hope you have a great day!

July 18, 2023

Very good help and service, l would recommend them to anyone needing a truck or car. More

by MARYJOEFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan
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Jul 19, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear they took such great care of you! We appreciate your business and hope to see you here again!

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