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Max Ford of Harrisonville - Service Center
Harrisonville, MO
892 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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892 Reviews of Max Ford of Harrisonville - Service Center
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Verified Customer
August 30, 2023
Allen and the service department got my car back to me very quickly. I always appreciate the service that I receive. Allen is as always courteous, honest and professional and will make sure vehicle is tak very quickly. I always appreciate the service that I receive. Allen is as always courteous, honest and professional and will make sure vehicle is taken care of and back to you as quickly as possible. I always feel well assured and comfortable that my vehicle is fixed correctly. Lots of confidence when working with Allen and the Service department More
by BMAISCH
Employees Worked With
August 30, 2023
We live in Blue Springs, but drive to Harrisonville to use this dealer. They have great customer service and the quality of their work is commendable. use this dealer. They have great customer service and the quality of their work is commendable. More
by Linda S Dombkowski
Employees Worked With
August 30, 2023
Chris Cox was my service technician. I dropped my car off at the time it was scheduled, 2:45 pm. I tracked my cars progress through the link sent to me by the service center. My daughter I dropped my car off at the time it was scheduled, 2:45 pm. I tracked my cars progress through the link sent to me by the service center. My daughter and I walked over to family center to do some shopping. We were there for almost an hour before they started on my car. Walked back to the customer waiting area and waited for almost another hour and a half before my car was finished. When I got my car back there was oil everywhere. My car is white with tan interior. There was oil all over the drivers door handle, my drivers seat and steering wheel. My center console was filthy with dust and grime. I would think that a business that holds their sales team to such high standards would do the same with their service center but that is apparently not the case. My center compartment of my car also appeared to have been sifted through. I had my work badge situated a particular way as I do not care for window peepers to know my name or where I work which was visible when my car was returned to me. All in all I’m disappointed. More
by morganhoenshell
Employees Worked With
Chris Cox , Sarah Davis
August 25, 2023
Service Techs seam to communicate well with Service advisors. All departments appear to work together for customers. advisors. All departments appear to work together for customers. More
by margarethisler
Employees Worked With
August 24, 2023
They are so nice and explained everything. The wait was painless. I have had service here before and the same rep helped me. He is so nice. The wait was painless. I have had service here before and the same rep helped me. He is so nice. More
by susan.sirocka
Employees Worked With
August 23, 2023
Always good experience. I was able to get in and out quickly. Enjoyed sitting in the showroom while my vehicle was getting worked on. I was able to get in and out quickly. Enjoyed sitting in the showroom while my vehicle was getting worked on. More
by Wheelhousemouse
Employees Worked With
August 23, 2023
Spoke with someone 2 times a week prior to my recall appointment. Husband and I took off work to take the car in, drove 20 min home and got a call saying they could not do recall because our car had to appointment. Husband and I took off work to take the car in, drove 20 min home and got a call saying they could not do recall because our car had too much gas. This was after making specific gas recall appointment a week ago and a technician took pictures of the dash the day of. More
by mevans246
Employees Worked With
Sarah Davis
August 23, 2023
I was very happy with the customer service and the service department. Got my vehicle in fast and fixed it. I highly recommend max motors service department. Got my vehicle in fast and fixed it. I highly recommend max motors More
by brent.lasater
Employees Worked With
Other Employees :
Angie Gillihan, Ana Rehnert, Sarah Davis
