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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.4
892 Reviews
Call Service Center (816) 793-0992

892 Reviews of Max Ford of Harrisonville - Service Center

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September 15, 2023

The collision center is awful. Customer service and communication are horrible. We were told two and a half months ago that our vehicle would be done by the end of the week. We More

by Chad
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Purvis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 14, 2023

They were very close in the amount of time that it would take to fix my car. I loved the new furniture in the waiting room also. Ana was very pleasant!!! More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
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Sep 18, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your high-star rating! If you have any additional needs or questions, we will be more than happy to assist you. Thank you again for your business and see you again soon!

September 14, 2023

Great customer service and the service personnel highly trained technicians. Very nice areas to wait while the work is being done. More

by sharkbait1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Report | Print
Sep 18, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your kind words and 5-star review! We are happy to hear everything was completed to your satisfaction and hope to see you again on your next visit. Thank you again for your business!

September 13, 2023

Great folks to work with. Had me in and out in no time. Waiting room is nice More

by bretthensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan
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Sep 14, 2023 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

September 09, 2023

I have been coming here since 1992 and will continue to do business with ford in Harrisonville as long as they are open. More

by groni50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to call us if you ever need anything. Thank you again for your repeat business and have an awesome day!

September 09, 2023

After a long overdue motor issues I don’t care for ford at all the motor company. But did get good service thru max motors they helped thru a tough situation with a new motor in my 2017 eco boost More

by NPWALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hrabovksy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan, Ana Rehnert
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Sep 11, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear they took such great care of you. We appreciate your business and hope to be of service to you again in the future. Take care!

September 06, 2023

Routine service, in and out, Sarah checked me in and called me when my vehicle was ready which I appreciated. More

by srt916
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Davis
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Sep 08, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

August 31, 2023

Never have I dealt with a dealership that is so proactive and forward to serve and preserve THEIR customers. Every experience with Max Ford has been positive More

by starla014
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Lemen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rybolt, Angie Gillihan, Sarah Davis
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Sep 01, 2023 -

Max Ford of Harrisonville responded

Thank you for your wonderful response to the quality of service our staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 31, 2023

Great job on the oil change and tire rotation. Service was great. Did a great job explaining everything More

by baseballfields28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Report | Print
Sep 01, 2023 -

Max Ford of Harrisonville responded

Hello, thank you for taking the time to rate us and comment on your experience! We appreciate the opportunity to earn your business and hope to be of service to you again in the future. Take care!

August 31, 2023

The service department is exceptional. I never have any issues with Allen or anyone in the Service Department. More

by CARRIES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your positive feedback! We appreciate your business and look forward to seeing you again on your next visit. Take care!

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