Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Max Ford of Harrisonville - Service Center
Harrisonville, MO
892 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
892 Reviews of Max Ford of Harrisonville - Service Center
Sort by
September 28, 2023
Alan Hamilton is extremely understanding and great with customers. your service team had us in and out in record time. customers. your service team had us in and out in record time. More
by VALLEA.REILLY
Verified CustomerEmployees Worked With
September 24, 2023
Alan Hamilton is always courteous and very helpful. We are very satisfied with his help. Eric, the transmission mechanic was very helpful explaining the transmission. We are very satisfied with his help. Eric, the transmission mechanic was very helpful explaining the transmission. More
by 4CARFILLUPS
September 22, 2023
Angie is always so incredible to work with. She communicates and explains everything even when I have lots of questions she is patient and extremely friendly! She communicates and explains everything even when I have lots of questions she is patient and extremely friendly! More
by nicolep3
Employees Worked With
Angie Gillihan
September 21, 2023
Great job getting my vehicle in and out! would definitely recommend to all of my friends and family.. would definitely recommend to all of my friends and family.. More
by jj816
September 19, 2023
Tim was great! He helped us find just what we needed at a good price. He helped us find just what we needed at a good price. More
by noel1963
Employees Worked With
September 18, 2023
Sales person (Brandon) was great and made the buying experience easy and less stressful. I had hoped that they would have spent more time going over all the details of the vehicle along with the setup o experience easy and less stressful. I had hoped that they would have spent more time going over all the details of the vehicle along with the setup of the systems before we left. More
by Steve
Employees Worked With
Brandon Litton
September 18, 2023
Chad and the technician did a fantastic job in making sure all concerns were addressed and done in a very timely manner. Great work! sure all concerns were addressed and done in a very timely manner. Great work! More
by speedy2328
Employees Worked With
September 17, 2023
Brought F-150 in for minor transmission lines to replace. Was presented with a long list of items needing replacement totaling over $6000.00. 90% of what was listed was inaccurate such as not being able to r Was presented with a long list of items needing replacement totaling over $6000.00. 90% of what was listed was inaccurate such as not being able to resurface rotors because they were rusted. Absolute xx. Rotor surfaces don't retain rust because the brake pads are always pressed against the surface. In any event rotors don't need replacing unless they are warped, which mine are not. Other nonsense about massive engine leaks. The only massive leaks was from the transmission lines that I asked to replace. All other mention of massive leaks was absolute nonsense. My advice is you get a second opinion on any service quotes you get from this dealership. After I didn't approve the $6000.00 estimate it took me 1.5 weeks to get my vehicle fixed for what I brought it in for. My guess is the associates get a commission off the services they can sell. I've used them in the past but I won't be back. Must be under new ownership or management. More
by steven.sedlock
Employees Worked With
Ana Rehnert
