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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.4
892 Reviews

892 Reviews of Max Ford of Harrisonville - Service Center

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February 19, 2023

We were leaving town for a road trip and while gassing up I discovered a tire had a ruptured tread. I called Alan Hamilton for new tires and we were road ready in just a few hours. Alan is the best. More

by WCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your positive review! It is great to hear that we were able to go above and beyond your expectations and really help you out. We look forward to doing business with you again in the future. Take care!

February 10, 2023

I scheduled 1. 5 hours for oil change and tire rotation. Had to ask that my car be finished. It had been sitting outside the service department for an hour. At my More

by dkallen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
February 06, 2023

Service employees are very courteous and inform you of any delays or problems while servicing your car. More

by CSTILLYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Cook
Feb 07, 2023 -

Max Ford of Harrisonville responded

Thank you for your 5-star review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We are happy that your experience reflected this and hope to see you again soon!

February 03, 2023

Went to have recall work done on my car. It was so easy to schedule and get done. Nice that they text or call you when your car is finished also. More

by dawna4055
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
Feb 03, 2023 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need.

February 01, 2023

I really appreciate how organized they are in the Service Department. They can get you scheduled, serviced and on your way in no time. They even have a pick up and drop off service for those days when you More

by CLAY8989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your 5-star review and kind words! We appreciate the opportunity to earn your business and look forward to seeing you again next time. Take care!

January 31, 2023

Angie did a great job! She was professional, knowledgeable, and timely. Thank you very much! More

by robmandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Feb 01, 2023 -

Max Ford of Harrisonville responded

Thank you for your excellent review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We look forward to doing business with you again in the future. Take care!

January 27, 2023

Over all it was a good experience, didn't look at a couple of things I had listed to check for but my vehicle was ready on time like they told me. More

by yanethzeugirdor1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Jan 27, 2023 -

Max Ford of Harrisonville responded

Hello, thank you for taking the time to leave us your feedback regarding your experience. We will have a manager reach out to you directly to ensure all your questions have been answered about your vehicle. We look forward to speaking with you.

January 26, 2023

Jake is the best! !! This is one of the only dealerships left who truly care about people and want them to have proper transportation. They do their absolute best alwa More

by Steph Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

January 25, 2023

Took me in right away as scheduled, with a minimum of fuss ( oil change, etc), More

by leeorth
Recommend Dealer
Yes
Employees Worked With
I have no idea…
Jan 26, 2023 -

Max Ford of Harrisonville responded

Your positive rating means a lot to us! We appreciate the opportunity to earn your business and hope to be of service to you again. Take care!

January 21, 2023

First off the dealership is BEAUTIFUL! IMPRESSIVE HISTORICAL VINTAGE VEHICLES. IN MINT CONDITION. THEY HAVE A SHELBY MUSTANG! MY EXPERIENCE WITH ALL OF THE STAFF WAS TOP SHELF. FRIENDLY CO More

by lphoenix822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rybolt, Brandon Litton, Will Hughes
Jan 24, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your positive review! It is great to hear that we were able to go above and beyond your expectations and really help you out. We appreciate the opportunity to earn your business and hope to see you again in the future. Take care!

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