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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.4
892 Reviews

892 Reviews of Max Ford of Harrisonville - Service Center

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April 12, 2023

Always helpful and pleasant to. Deal with. They get my truck in and out in a timely manner. More

by papadaggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

April 12, 2023

Always helpful and pleasant to. Deal with. They get my truck in and out in a timely manner. More

by papadaggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

April 11, 2023

Really friendly and helpful. Process was fairly fast and efficient. Information on vehicle was helpful and explained week when asking questions. More

by Tammybeavers5
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zack Lemen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Max Ford of Harrisonville responded

Thank you for your wonderful response to the quality of service our staff provides! If there is anything else we can do to assist you, please let us know! Take care!

April 11, 2023

Was taken care from the first phone call. I was in and out the door with new truck in no time. More

by RBAKE311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for your business!

April 10, 2023

I would have given it a 5 star rating, but it took almost 2 hours for the oil change and tire rotation. We had a 9:30 appointment so I expected 1 hour. Had I known it was going to take that long, I probably More

by kimandmegsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
April 10, 2023

I would have given it a 5 star rating, but it took almost 2 hours for the oil change and tire rotation. We had a 9:30 appointment so I expected 1 hour. Had I known it was going to take that long, I probably More

by kimandmegsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Apr 11, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate your experience with us. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We will have a manager reach out to you directly and look forward to speaking with you soon.

April 08, 2023

I had an oil change and tire rotation and it was very fast and friendly experience More

by jeffreybeachner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan
Apr 10, 2023 -

Max Ford of Harrisonville responded

Thank you for your 5-star review! If there's anything else we can do to assist you, please let us know. We appreciate the opportunity to earn your business and hope you have a great day!

April 06, 2023

The Service department at Max Ford is where I would recommend taking any Ford you own for Service. The only thing they need to do is provide a wash and vacuum to he vehicles they Service as a complimen More

by americandreamhomeflooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gibbs has no accountability and loves to be a weasel.
Apr 07, 2023 -

Max Ford of Harrisonville responded

We're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we look forward to doing business with you again in the future!

April 06, 2023

Professional and efficient. Got "the works" with the oil change and was in and out in one hour. More

by mloparto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huebner
Apr 07, 2023 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

April 04, 2023

I asked them to check my left back tire, cause I thought it might have a slow leak. They did not come to tell me what they found or ask me if I want them to fix it, like they are supposed to. They just did More

by Yvette Essman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
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