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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,749 Reviews
Call Dealership (816) 793-0992
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2502 Cantrell Rd

Harrisonville, MO

64701

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1,749 Reviews of Max Ford of Harrisonville

September 15, 2023

The collision center is awful. Customer service and communication are horrible. We were told two and a half months ago that our vehicle would be done by the end of the week. We More

by Chad
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Parker, Bob Purvis
Report | Print
September 14, 2023

They were very close in the amount of time that it would take to fix my car. I loved the new furniture in the waiting room also. Ana was very pleasant!!! More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
Report | Print
Sep 18, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your high-star rating! If you have any additional needs or questions, we will be more than happy to assist you. Thank you again for your business and see you again soon!

September 14, 2023

Great customer service and the service personnel highly trained technicians. Very nice areas to wait while the work is being done. More

by sharkbait1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Report | Print
Sep 18, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your kind words and 5-star review! We are happy to hear everything was completed to your satisfaction and hope to see you again on your next visit. Thank you again for your business!

September 13, 2023

Great folks to work with. Had me in and out in no time. Waiting room is nice More

by bretthensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Angie Gillihan
Report | Print
Sep 14, 2023 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

September 13, 2023

We felt that we were taken care of very well. Jake helped us find our new Explorer then helped us go through all the financials More

by jbarb83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Michael Rybolt
Report | Print
Sep 14, 2023 -

Max Ford of Harrisonville responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you. We appreciate your business and look forward to seeing you on your next visit!

September 13, 2023

MAX FORD IN HARRISONVILLE IS A VERY GOOD DEALERSHIP That treated us very well ... had their ducks in a row . Went very smoothly! More

by lschauff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rybolt, Brandon Litton
Report | Print
Sep 14, 2023 -

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you again for your business and we hope to see you here again in the future. Take care!

September 10, 2023

After a long overdue motor issues I don’t care for ford at all the motor company. But did get good service thru max motors they helped thru a tough situation with a new motor in my 2017 eco boost More

by NPWALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton, Henry Hrabovksy, Angie Gillihan, Ana Rehnert
Report | Print
Sep 11, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear they took such great care of you. We appreciate your business and hope to be of service to you again in the future. Take care!

September 09, 2023

I have been coming here since 1992 and will continue to do business with ford in Harrisonville as long as they are open. More

by groni50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
Report | Print
Sep 11, 2023 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to call us if you ever need anything. Thank you again for your repeat business and have an awesome day!

September 08, 2023

Everything has been great so far, hope that continues when we pick up the car. More

by bill.birchfield
Recommend Dealer
Yes
Employees Worked With
Brandon Litton, Rob Chen
Report | Print
Sep 11, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your positive feedback and look forward to doing business with you again in the future. Take care!

September 07, 2023

Routine service, in and out, Sarah checked me in and called me when my vehicle was ready which I appreciated. More

by srt916
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Davis
Report | Print
Sep 08, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

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