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Max Ford of Harrisonville
Harrisonville, MO
1,749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,749 Reviews of Max Ford of Harrisonville
March 07, 2019
Ignorant Terrible service! I purchased a vehicle and schedule all of my maintenance and parts purchases at this location. I have complained about my sync app Terrible service! I purchased a vehicle and schedule all of my maintenance and parts purchases at this location. I have complained about my sync apps not working on my last three visits. I finally called Ford Customer care, and they said that I just needed to update my sync firmware. When I got to my appointment, the technician said that because my 36k warranty had recently expired, there is a $125 fee for the update. They said that they didn't have any notes regarding sync in my service receipts. A knowledgable technician would have been able to correct the issue on one of the three prior visits, and taken notes. Now, I am having to pay a fee for the update and travel further to a different service location. I will not return to this location for any future transactions More
by TMHARCUS
Verified CustomerEmployees Worked With
Multiple unsure
March 07, 2019
Thorough, friendly and reasonable The best service team anywhere. I've worked with a couple of the folks for over 20 years. I recommend Max Motors to everyone. A first class operati The best service team anywhere. I've worked with a couple of the folks for over 20 years. I recommend Max Motors to everyone. A first class operation. More
by MADDUX1321
Employees Worked With
Clint Seaman, Travis and Stephani , Jason Caley
March 06, 2019
nice place It was nice clean place and they worked really hard to get me in something newer with less miles. the worker were all nice and kind. It was nice clean place and they worked really hard to get me in something newer with less miles. the worker were all nice and kind. More
by amykeyton
Employees Worked With
paul, Howard Lonsdale
March 04, 2019
Great Work Max ford was able to get me in on short notice. My truck broke down and i needed it for work. Stephan in the service group was great to work with. Max ford was able to get me in on short notice. My truck broke down and i needed it for work. Stephan in the service group was great to work with. More
by bill.wright
Employees Worked With
Stephan
March 04, 2019
oil change we always get our oil changes at Max Ford. Glad they have the punch card it really helps to get the free oil change when needed! They are polite and t we always get our oil changes at Max Ford. Glad they have the punch card it really helps to get the free oil change when needed! They are polite and they get the job done More
by NANAPENCE3006
Employees Worked With
not sure
March 04, 2019
Very pleasant Great. The people were very friendly. Good service and helpful. It was a pleasant experience. Brandon was kind and helpful. He sold the car. Great job Great. The people were very friendly. Good service and helpful. It was a pleasant experience. Brandon was kind and helpful. He sold the car. Great job. More
by dadonegan
Employees Worked With
Travis Nichols, ROB Chen, Brandon was my ymy salesman .He was excellent!, Eli Barker, Frank Ferguson
March 02, 2019
Dealer did everything they said they would !!! Jed Roberson was great to deal with, and did everything he said he would. Was great to see the GM get involved to make the deal happen as well. Jed Roberson was great to deal with, and did everything he said he would. Was great to see the GM get involved to make the deal happen as well. More
by dpawelski
Employees Worked With
Jed Roberson
March 01, 2019
5k mike maintenance I was able to schedule a time for service (most dealerships in the area now make it a first come first served appointment which usually makes someone I was able to schedule a time for service (most dealerships in the area now make it a first come first served appointment which usually makes someone wait almost 4 hours for an oil change and tire rotation) and for that Max Motors has earned my business. It started with servicing my Focus and that turned into a new car purchase for my Edge. I drive about 20 minutes extra to go to Max Motors but will keep going back! More
by pschmuke
Employees Worked With
I’m not sure who I worked with
February 28, 2019
Quick, dependable, honest It was sort of an emergency when I brought my truck in. Clint took care of me, fixed my issue, and made service recommendations. He even arranged for It was sort of an emergency when I brought my truck in. Clint took care of me, fixed my issue, and made service recommendations. He even arranged for transportation back to the dealership to pick up my truck. Keep up the good service and customer relations. More
by gstupp
Employees Worked With
Clint
February 28, 2019
Great Experience Very helpful and informative with acquiring the Ford F250 that was purchased from the dealership. Took his time to assist with fueling the vehicle tha Very helpful and informative with acquiring the Ford F250 that was purchased from the dealership. Took his time to assist with fueling the vehicle that evening More
by aiharris56
Employees Worked With
Frank Ferguson, Brodrick Glessner
